This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank God I was not moving at the time and my car was in park or I may have wrecked! Startled me and I was dazed and confused because I couldn-??t figure out what had happened! This just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! If I had been driving, it could have been catastrophic! My neck is sore and I have a headache.
While driving down the road, the driver headrest popped open at random, thrusting my neck and head forward. Once parked, I saw that a plastic piece had broken that holds the headrest system together.
The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.
Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.
- Milton, NY, USA
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The power lift gate failed and I was hit pretty hard. Would have been worse if it was my wife or kids and probably would have been more than an bruise and being sore. The -??special stud-?? that connects the power rod to the body of the Durango broke off. Part of the bolt is still in the body in the threads and the other part is still connected to the power lift. It than created issues to even close the door and be able to drive without the hatch open. The parts are on order and will in next week to see if it can be repaired. Currently the door is not usable and the power lift rod had to be disconnected to stop further damage to the body of the vehicle. Door will not stay open and the dealer is unsure if they can get the broken part of the bolt out to complete the repair.
I bought this vehicle brand new. Many issues right from the start. Right off the bat the vehicle would randomly accelerate while driving or just stall while on the highway. I had a wreck when the car was less than 3 months old. I stepped on the break and the car accelerated into on coming traffic and I hit a vehicle. I took it into the dealership many times reporting this problem to the service techs and they dismissed it that my car was "learning me" and was not "broken in" yet. Along with engine ticking and engine lights coming on I have had so many issues with this vehicle.
Driverside headrest popped or deployed on it's own. No crash happened. Vehicle was parked outside my home and not in use. Had I been in the vehicle at the time, potential head trauma could have occurred such as wound, concussion or whiplash. Had I been driving the vehicle when this happened, this could have caused a crash and even more potential harm to myself, my children, passengers and other motorists. The vehicle has not been inspected but I have contact local dodge dealer who stated that there was no recall on the known issue and that the cost to "assess" the headrest would cost me $140 to diagnose and any replacement costs would be in addition to the $140. There was no warning whatsoever that this could happen. No engine lights or anything. Again, I was not driving the vehicle. It was parked in my driveway.
I was getting in the driver seat of my parked car. Prior to getting in I heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
Car sputters and engine stalls. Appears to happen more frequently on 1) quick acceleration (I.e., merging, on-ramp, accelerating following a right turn) and 2) when climbing a hill (there is a bridge this routinely happens on). Occurs during city driving and on the highway. Engine shuts off without warning, sometimes not even enough time to coast over to the shoulder. Can typically wait 2-2.5 minutes and it will start again on its own. If you attempt to restart immediately, the engine won't turn over. This issue began in August with some sputtering, progressed to stalling occasionally (first time late August/early Sept), and now will sometimes stall multiple times within a day. Have had into two different dealerships over more than three occasions and they have not yet been able to diagnosis the problem because it doesn't appear to have a code associated with it.
The vehicle was parked in my driveway and had not been used since 10pm the night before. At 7am I noticed smoke coming from the back of the vehicle as I looked out my window. I went out and there was a small flame under the bumper near the exhaust pipe also some wires seemed to be on fire. I went to get a hose, and when I returned there were flames erupting up near the tail light. A neighbor put out the fire with a dry chemical extinguisher. I called the fire department, and they said they had no idea what could've happened, but suspected an electrical short. I am taking to the dealer to understand.
We were driving home from thanksgiving break on the highway when we heard a loud pop. My husband thought my daughter had thrown something at his head. We looked back and she was asleep. We turned on the lights to see what happened and we found the head test had popped out. My husband had a slight headache after but we cannot get the headrest fixed.
1. recently 2 weeks back my car during starting it cranks more time and after switch off and second attempt it starts. When starting with remote the engine starts normal with normal cranking. Battery voltage everything checked all ok. Dealer is telling may be fuel pump to check even they ask more money. My concern is my friend also bought same model car on same week purchased and when I checked with him he also have the same issue and problem came same time. That means the component have some manufacturer defect which will result in safety. Manufacturer should look into the matter and recall for the defect and fix due to same batch car have same fault or defect. 2. my car engine have some ticking noise which was noticed just after finished the warranty. So when checked with dealer hey told warranty finished this is valve lifter issue and it should be changed which the price is too high and I asked for just crossed warranty kilometer of 60000, it came around 65000 km and when I told dealer they advise to change and nothing can be reported I have to pay full and it wil not harm you can drive, now car drove around 118000km with that sound and now I can hear the sound is more this also some manufacturer issue which dealer did not notify the manufacturer teling just change the parts valve lifter and may be camshaft etc. If this issue us coming just after warranty period the company should take unti account the issue and find solution by recalling and fixing the issue.
My vehicle is having a long crank time similar to the recall on more than 500K Durango and Cherokee models are under recall for fuel pump relay issue that can lead to stalls and no-starts. My car has been doing this off and on for over a year I have taken it to the dealership with no resolve, because they are saying it has to duplicate the problem while they have it, but it never does. Now my car is acting like it wants to stall while driving. This is scary while driving.
A D V E R T I S E M E N T S
- Greeley, CO, USA