This is bull sh*t . I had bumper to bumper coverage and Glenbrook Dodge did not want to cover it. But would cost over a thousand dollars. Straight BULL SH*T.
Water is pooling in both corners of tailgate racetrack LED lighting. The right side has already failed, even after draining. My extended warranty purchased through Healey Brothers Dodge in Beacon NY claims that it is a LIGHT bulb and is not covered under warranty even though LED is NOT a bulb and requires replacement of entire assembly. I was told when purchasing the extended warranty that I had purchased BUMPER to BUMPER protection. Now this is bulls***.
Water intrusion and LEDs non functioning in long rear tailgate lamp. I have had this lamp replaced three time already! Now the dealership is telling me it won't be covered under warranty and the burden is on me. This is absolutely unacceptable! I will not pay for this reocurring issue which is documented in the warranty system of my dealership, Dodge and the lighting manufacturer. This should be a recall for failure of a SAFETY item, which can lead to accidents, injury or death! Shame on you Dodge and the lighting manufacturer!!
Water intrusion in the long rear tailgate lamp. I have already had this lamp replaced twice before due to water intrusion. Why should the consumer have to have this lamp replaced every year or two? This is insane! Clearly there should have been a recall done. Do the right thing! Shame on you Dodge!!
- Rachel H.,
Brownstown, IN, US
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Water in the long rear tailgate lamp. Already had this lamp replaced once for water intrusion, now replacing that lamp. This burden should not be on the consumer. The lamp manufacturer should be held responsible by the car manufacturer to fix their issue!! This is a SAFETY item on the car! Without question this should be a recall!
I purchased this Durango used with water in the long rear tailgate light. I requirement for my buying the vehicle was that the dealership replace the rear lamp with water inside, which they did. But the problem is reoccurring, requiring lamp to be replaced every year, otherwise LEDs fail from water intrusion. Luckily the lamp has a 2 year part warranty so it hasn't costed me anything to replace. However, WHY should the consumer have to have this lamp replaced every year??!! It is a hassle and a SAFETY issue. This burden should not be on the consumer. The lamp manufacturer should be held responsible to fix their issue.
It was great that the warranty has fixed it once, but it is still happening and Dodge does not consider it an issue, and they also will not replace unit again. I proved to them water is leaking in by pouring a gallon of water down the rear of the car. Also, my inspection station also informed me the vehicle may not pass inspection next time.
The water in the taillights is causing the backup camera to fail in addition to the taillights. Another $200 to replace. Dodge should put in a recall and fix the problem.
Clearly all dodge Durango tail lights (racetrack light) fill with water because there isn't one Durango that I pass on the road that doesn't look like mine. Every time I open the tailgate water pours out on both sides. It sucks! I hate having a nice SUV and it looks busted up from behind! Clearly the race track light is an issue and an expensive one at that!
Had the light fixed once on Dodge and then 2 years later, same issue. Heavy rain, rear race track light fills with water. Dodge does not even want to look at problem and swears they never heard of it before. My complaint was if its not a problem then why did you have to replace light the first time.
Dodge/Chrysler need to issue a recall. My service station told me they will not pass the car for its inspection unless this is fixed.
Defective middle light housing of rear taillights, which separates over time and allows water to pool in lower light bar, around leds - eventually leading to led failure. This appears to be a known issue for Dodge.
Purchased a 2014 Dodge Durango R/T on October 31, 207. On November 2, 2017, I noticed that lower right corner of the tail light had water in it and was not working. I took it back to the dealer and they replaced the tail light. Shortly after they replaced the tail light, the license plate light stopped working and the reverse camera stopped working. I took it back to the dealer and they repaired it. Shortly after the dealer repaired the light, it began to flicker and ultimately stopped working. I took the car back to the dealer. They said that they could not repair it and referred me to a Dodge dealer. I took the vehicle to the Dodge dealer and they replaced the light. A little less than a year since the Dodge dealer replaced the tail light, it has water in it and the license plate light along a few LEDs have stopped working. I contacted the dealer and I am waiting to see how this problem will get resolved.
Purchased a 2014 Dodge Durango R/T on October 31, 207. On November 2, 2017, I noticed that lower right corner of the tail light had water in it and was not working. I took it back to the dealer and they replaced the tail light. Shortly after they replaced the tail light, the license plate light stopped working and the reverse camera stopped working.I took it back to the dealer and they repaired it. Shortly after the dealer repaired the light, it began to flicker and ultimately stopped working. I took the car back to the dealer. They said that they could not repair it and referred me to a Dodge dealer. I took the vehicle to the Dodge dealer and they replaced the light.
Live in Toronto and face snow and rain. Recently smelled burning electrical wiring in car and tried to find source but in vain. Few days ago I found part of the race track light on the right side of the Durango burned out and smelled like burnt electrical wiring upon close inspection. Bingo source found !
Dealership said issue not covered with extended bumper to bumper warranty. Heartbreaking and on research found replacement with labor approx $1500 and the issue could arise again. I’m not going to dish out this money for a repetitive problem! I did web search and no OEM replacement available other than used ones on EBay. Even Porsche’s have cheap OEM parts and easily available. Drove Porsche before and first Dodge ......
Solution upon research was to loosen the two side screws to let the water out and use heat gun. Also consider to use sealant to seal around the racetrack light, car camera areas.
Pretty disappointed and Similar complaints about this matter. Dodge should issue recall as it’s a real fire and health hazard with the toxic fumes of electrical burning in the cabin.
Purchased a 2014 Dodge Durango R/T on October 31, 207. On November 2, 2017, I noticed that lower right corner of the tail light had water in it and was not working. I took it back to the dealer and they replaced the tail light. Shortly after they replaced the tail light, the license plate light stopped working and the reverse camera stopped working. I took it back to the dealer and they repaired it.
Purchased a 2014 Dodge Durango R/T on October 31, 207. On November 2, 2017, I noticed that lower right corner of the tail light had water in it and was not working. I took it back to the dealer and they replaced the tail light.
Adding to the heap.... water is pooling up on the lower right portion of the racetrack lighting, and the LEDs are burnt out on the lower left side. Dodge should definitely be taking care of this; I bought the vehicle 2nd hand, so I guess I'm screwed.
A D V E R T I S E M E N T S
This is bull sh*t . I had bumper to bumper coverage and Glenbrook Dodge did not want to cover it. But would cost over a thousand dollars. Straight BULL SH*T.
- Ruben G., Berne, IN, US