This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear light bar in my vehicle has repeatedly failed in my nine years of ownership. It first occurred in 2015 under the 36,000-mile warranty, followed by three more failures every two years, with the latest at 84,000 miles in 2024. This issue is tied to a design flaw. The light bar is prone to water ingress, causing light source failure and attributed to a manufacturing defect by the dealership. The cost of replacement is $2,100, and Arapahoe Dodge in Centennial, CO, acknowledges it as a widespread problem in Dodge vehicles with this part. Despite replacements, the issue persists, calling for a recall to redesign and replace the faulty units. Functioning as a crucial safety component in the braking system, the failure of the brake light significantly increases the risk of rear-end collisions. I initiated a ticket with Chrysler, but the representative lacked knowledge. Suggestions of a factory technician assisting at the dealership were met with uncertainty. There are no warning signs before the LED fails, with water accumulation being the only indicator. In summary, the recurring failure of the light bar poses a significant safety risk, acknowledged by the dealership. The cost of replacement is substantial, warranting a recall for redesign. Communication gaps with Chrysler and the lack of warning signs compound the issue, emphasizing the urgency for resolution.
The -??racetrack-?? tail light on my wifes Durango is completely burnt out due to water infiltration in the assembly, which is a now known issue for multiple drivers of a Durango. With that being said, since it-??s been burnt out, my wife has almost been rear ended 3 times now and I believe it could have something to do with 90% of tail lights that is equipped with the vehicle is now burnt out due to a flaw in manufacturing. It is also a $1000+ repair being you have to replace the entire assembly. Her application of the brakes would be more well known if the entire assembly illuminated and make safer driving conditions for her and others. I understand the product needs replaced but with it being a now known flaw, I don-??t believe it should be at the expenses of the vehicle owners.
Due to the 2014 dodge Durango not having a proper seal on them the race track light on my 2014 dodge Durango has been halfway burnt out and there is no reason for me to have to pay $1200 when this is a safety hazard this should be a recalled this is ridiculous. It is not safe it could cause electrical fire a short I-??ve worked for emergency services and I will tell you now if your lights on the back of your car do not work properly, it is very highly dangerous.
Center hatch led strip light leak causing led to go out and back up camera to stop working. Causes hazardous conditions for backing up with camera not working and hazardous conditions while driving because don-??t know if the short in few of led lights will cause all tail light/brake lights to short out also.
Durango has HID headlights. Sometimes one or both headlights do not come on. It is not the headlight bulbs. This is an intermittent problem. Sometimes left doesn't light and sometimes right doesn't light. Safety of driving at night to my family and anyone else on the road is compromised! Many reports of this same problem on cars and trucks with HID headlights. The problem has been reproduced at dealer.
- Parker, CO, USA
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Dodge Durango Race track tail light. Whole lower left side bulb out and license plate lights due to water entering that area. When you lift the truck water pours out of the light area. Dangerous to drive not sure when the whole light will give out. This is a defect on tons of Durango-??s and is a safety hazard to drive. You never know when the whole light will go out do to this defect. Some will get in a accident because of this. If some can-??t see your brake light especially at night this will cause a accident! In addition the police pull you over for a bad light and now no license plate lights due to this water issue.
Water in center section of factory brake lamp assembly. This causes less to burn out and are not replaceable bulbs. Only fox is to replace the light completely.
The taillight assembly leaks and fills up with water. It is available for inspection. The taillight shorts out and does not work. The potential of being rear ended is very high; threatening the lives of those in the car and those in the car behind it. Many other Dodge Durango owners have the same problem. The car has not been inspected by others. No warning lamps or symptoms. But every time it rains it is best to loosen the taillight assembly to drain as much water as possibly to prevent the malfunction again.
The long rear tailgate lamp (called the CHMSL) suffers from water intrusion which results in LED failure. This is a reoccurring issue. I am now trying to get this lamp replaced for the 4th or 5th time (yes, I've lost track because it's ridiculous!) Dodge should do a recall and hold the lighting manufacturer accountable as it is a common problem over many years of vehicles. Why should the consumer be burdened with having to replace this lamp every 1-2 years"? Lighting is a safety feature! Failure of LED's is a safety failure. This is an automatic recall so why hasn't a recall been issued?" Nothing on the vehicle system tells you the LED's are out. This affects visibility and can lead to accident, injury or death.
Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.
the taillight has been getting water inside and there is no way for the water to get out. The water is taking my LED's. this should be a defect on Dodge since they made it. I speak on the other dodge owners that this needs to be fixed or recalled on this issue.
2014 Dodge Durango R/T- water pooled in the drivers side rear light, causing the LED's to short out. I called the dealership and it is well over a thousand dollars to replace this. Currently only operating with the passenger side light which is a huge problem in the state of MI. No warning lamps appeared... I noticed it after a car wash.
The rear "racetrack" tail light assembly fills with water and disables the lights. Also water gets in to the lights over the license plate and disables that light as well.
The contact owns a 2014 Dodge Durango. The contact stated that the front windshield lining was cracked which caused water to seep into the glove compartment. Additionally, the exterior tailgate door lights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty since 2018. The failure mileage was approximately 68,000.
1st ALL of the interior lights won-??t turn off no matter what you do. Doors all closed locked still stay on while driving can-??t manually switch them off 2nd yesterday I went to pick up my daughter at school and the car all of a sudden just stopped running. It won-??t start. Before it would do that and I had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldn-??t turn off. When the alarm finally stopped the radio turned on for no reason but the car still won-??t start. Fob has a new battery still won-??t start. This car isn-??t even old and only has 60,000 miles on it. Lucky I was pulling over and parking I could have died. Apparently this is a known issue it had to happen to me for me to find out about it. You-??ll do a recall for cruise control but not this!!!-?? Crazy this car is a defective death trap. It-??s sitting on the curb in front of the house now since I had to have it towed home. I-??m NOT driving it ever again.
A D V E R T I S E M E N T S
- Denver, CO, USA