This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Durango. The contact stated that while the vehicle was parked, he activated the remote start feature and noticed that the tailgate light was not illuminated. The contact stated that he observed condensation at the lower portion of the bulb and that the component might have failed due to the fixture not being sealed properly. The contact stated that he was concerned that the failure might lead to him being stopped by the police due to the failure. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2014 Dodge Durango. While the contact was standing by the vehicle, one of the tail lights cracked in a vertical line. The vehicle was taken to merrick Dodge Chrysler Jeep of wantagh (516-868-4400, located at 3614 sunrise hwy, ste B, wantagh, NY 11793) where it was stated that the failure was not covered by the extended warranty. The manufacturer was made aware of the failure and stated that there was no recall and that it was not a known failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
The contact owns a 2014 Dodge Durango. The contact noticed when it rained that the tail lights shorted out without warning. All-star Dodge Chrysler Jeep Ram (2590 range park dr, denham springs, la 70726, (225) 665-8266) was contacted, but did not assist. The vehicle was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was made aware of the failure and informed the contact that there was no remedy. The failure mileage was approximately 105,000.
The contact owns a 2014 Dodge Durango. The contact stated that there was water in the tail lights and they were partially inoperable. The contact also detected a burning odor. There were no warning indicators illuminated. The vehicle was taken to mcgrath Chrysler Jeep Dodge Ram (4610 center point rd ne, cedar rapids, ia 52402, (319) 393-4610) where it was diagnosed that the tail lights needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 60,000. The VIN was invalid.
The contact owns a 2014 Dodge Durango. The contact stated that both tail lights malfunctioned and would not properly illuminate. Upon inspection, it was discovered that water had accumulated inside both tail light assemblies. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The VIN was not available. The failure mileage was 50,000.
A D V E R T I S E M E N T S
- Dingmans Ferry, PA, USA