This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear tail lights of my 2014 Durango are filling with water because of bad seals and the led strip inside is shorting out. I bought my vehicle 2 years ago and my dealership replaced the entire tail light assembly because of this issue and now it is happening again. They replaced it then because I noticed the issue the day I bought the car and they offered to fix the problem on their dime should it worsen. (it did within a month) the extended warranty I purchased does not cover this. This issue happened again 2 weeks ago. We have been having heavy rains the last 2 weeks and I noticed that the light began filling with water again. The vehicle wasn't moving, it was simply parked in my driveway or in the lot outside of where I work. My main concern is that it will worsen and cause either safety incidents because the lights can't be seen at night, or will cause me to be cited by the police for lights being out. I have been told by my dealership that the repair will be between $1000 and $1400 dollars because the entire assembly has to be done together because it is manufactured that way. I unfortunately can't afford to replace the light at this time because of the price. I did a cursory google search to see if anyone else has had a similar problem and found forums, videos, and pictures of people with both Dodge Durango's and late model Dodge charger's having the same issue as me. I have included a picture of the rear of my carr from 2 weeks ago and my original dealership invoice for the first time the light was replaced 2 years ago. I also provided the url to one of the very first links that showed up in google by searching 2014 Durango dead tail lights as well as an attached picture from a google image search using the same search. Https://www.google.com/amp/S/http://www.dodgedurango.net/forums/Durango-discussions-2014/42937-poll-water-tail-light-2014-a.html%3ft=42937&=1
Water is in the lift gate light assembly. This caused the led light to quit working on the lower left. With the lights not working per pa state inspection this fails the safety inspection. I took notice of water on the inside of the lens and then a few days later the lights quit working. I started O remove the light assemble and when I pulled out the bolts, water just flowed out of the light. Once looking into why I found much of the seams coming apart allowing water to enter the fixture. To buy a new light fixture it will cost $1150 from a Dodge dealer plus 1.5 hours labor to install at $90 per hour. This is 1/20 of the price of what I just paid to buy this used.
2014 Durango act water in racetrack lighting on hatch. Parked in a parking lot. When I went to open the hatch the light flickered and went out. Both tail light still work.
I have fallen victim to the infamous condensation/water in my rear taillights. This is obviously a design flaw. And now my family's safety is at jeopardy. Why must the consumer pay for your design flaw. I'm a mopar fan. But I'm highly thinking otherwise.
- Chicago, IL, USA
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Track lighting on the rear door is not sealed and water gets into the light housing and the rear camera as well as the license plate lights. Some of the lights in the track are out and I have to keep replacing the license plate lights. Water is just sitting on the lights so they burn out. I'm afraid this might start a electrical fire in the rear door or my rear lights will just stop working.
In July we approached our parked Durango. My wife noticed the tail light was not as bright on the driver's side. I had remote started the car, so we could see the lights. Looking closer, we saw that it held water. I called the dealership and "googled" the problem. The dealership told me that there was no recall, and the warranty was expired. I was told that I could buy a new tail light for $1,200. I believe Dodge intended owners to never (except in the case of a collision, or in other rare instances) need to replace such a pricey part, for the life of the vehicle. Hence the led. They offered no other remedy. This failure, on an essential safety element on the Durango, has been noted by many folks on the web. I found a youtube video, which showed removing a few lift gate bolts would allow the water to escape, helping to limit the loss of more of the leds inside the housing. That worked, but is not a solution to the diminished lighting. We now have a small shower potential when standing under our lift gate. Lifting the tailgate removes water, which continues to collect during every rain, and each time we wash the vehicle. Leaving the bolts in a tray, inside the cabin, serves to remind me of this dilemma, and may allow insects to infiltrate the area. The water damage will only increase F there is no functioning seal, so at least, this provides an outlet (but only when I lift the gate). From my google search, I learned that the problem has also been noted on Dodge chargers, and other products equipped with this same part, and the failure appears to stem from some micro fractures at the top of the fixture. This sounds like the manufacture of the light is flawed, poor materials were used, or assembly procedures have an over-torqued nut in that area. I sure would like some relief from this unsafe, and very expensive, situation.
Water/condensation has entered the racetrack lighting on my Durango. Its currently the rear passenger side. The condensation/water has caused my rear lighting to not work and has begun rusting in the area. Safety concerns are ineffective, disabled lighting necessary for driving and cause an accident. Similar safety concerns have been noted by other owners of this type of vehicle
The rear tailgate light is filling with water. After a rain storm or car wash the left side of the light has water build up, I'm worried that it will be a safety issue, as part of the light does not illuminate.
Rear tail light failure with low mileage on vehicle. Running and brake lights stop working. Likely due to water intrusion causing short in electrical system.
After a year of owning this vehicle I noticed the rear hatch break light was collecting water. This large cluster cracked down the very center almost as if the weight of the two ends was not supporting putting pressure on the center. Once it fills with water all the lights that are submerged in water burn out.
Race track tail gate led light is filled with water causing the lights to fail. Vehicle has 30,000 miles and is garaged. Water fills tail gate light when it rains or through car wash. This seems to be a common problem with these lights and should be considered a safety hazard. Ct dealers are asking $1,120 to replace assembly with the camera.
The light on the liftgate collects water while raining. The water stays inside the light and has made the led lights go out where the water was collected. This happened twice now. The light was replaced by the dealer where purchased and within one year it happened again. The part is close to $1000 and from what I can tell it will just happen again. The design is flawed and really needs to be fixed. I have noticed multiple other vehicles identical to mine with the exact same issue. While searching for others who may have the same problem in search of a fix I have realized there is so many others with the exact same issue. I have also realized there is no fix. Anyone who has had this problem and replaced the light ends up having the problem again. I do not think this is fair to the consumer to have to spend close to $1000 every year to have a working light on the back of the car. I am submitting this in hopes something will be done to fix the design flaw. This issue is on my 2014 Dodge Durango R/T which I bought brand new. Like I said I have replaced the light once already and I do not feel like I should have to keep paying to keep a working light.
The rear sensor beeps non stop even though there is nothing behind it. I took it to the dealer and they said that they couldn't diagnose it even though I sent them a video to show them what I had been dealing with. I have also been dealing with the key fob, every time I go to lock my car it beeps once to lock and after the first beep it beeps 3 times and then unlocks my car. When the car is on and I go to open the driver side door, even with the key in the car, the car beeps and tells me the key fob is not in the vehicle. The race track light was beginning to fog up and with time we started to notice that it was filling up with moisture. It filled up to about and 1" and we managed to release the water but part of the race track light is burned out now. I still have the warranty but the dealer said that those lights are not covered and the pricing would range from $1000-$1200 to fix.
A D V E R T I S E M E N T S
- Nanticoke, PA, USA