This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I made it to my home town I went in got gas for my truck and then a few hours later my check engine light came on so I took it to O-??Reillys and got it checked out they said my second shift wasn-??t responding so I took it to Dodge green and they said my transmission went out.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
On November 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while I have my whole family in the car, very unsafe.
While traveling on the interstate 80 miles from home the coolant light went off and the temp gauge ran hot. Pulled over and cooled down; lights went off. Pulled up info for a nearby dealership and tried to drive to it. Only got about a mile and lights and gauge went off again. Tried to find a safe space to pull over on interstate; the shoulders are very narrow on I45. When pulled over engine light also came on and I turned engine off and it would not restart. Called tow truck, dealership replaced water pump but then found catastrophic engine damage. Fca knows there's a problem with water pump because they extended the warranty on it but they will not honor warranty on engine because they say I continued to drive with engine light on which I didn't. if water pump had been recalled I never would have had catastrophic engine failure.
July 14, 2019 - while the Dodge Durango is in motion, the dash display suddenly went blank, various sensor lights turned on, transmission gear would not shift, and the wiper blades intermittently turned on. Similarly problem was experienced in May 2019, when the repair shop identified and replaced a faulty BCM (body control module). I took the vehicle to a local Dodge dealership about a month ( June 2019), for the same problem and the dealership identified the wiring harness to be faulty. After some diagnosis, the dealership reset the codes, asked me to drive the vehicle some more to see if the problem reoccurs. It has been a month since I took the vehicle to the dealership and the problem has reoccured several times. I feel this is a real safety issues especially when I have my kids in the car and the electrical issues arises while the vehicle is in motion. This problem is very concerning to me as the problem has occured one time while I was driving on the highway, and three time while driving on city streets. Please investigate this matter urgently as I consider this issue to be a serious vehicle problem or hazard. Any Durango owner and their family could potentially get seriously hurt.
- Modesto, CA, USA
Search CarComplaints.com for these popular complaint phrases...
On July 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
Stopped SUV on incline on remote portion of post canyon road in hood river county, or. Upon restarting vehicle, and placing it into drive, the vehicle rolled slightly backwards and hit the park latch, stopping immediately. Indicator above shift knob and dashboard gear indicator both flashing. Engine revved when pressing accelerator, vehicle not in gear. Put back in park and tried again, same result. Tried reverse and neutral. Same result. Stopped engine, restarted and tried shifting into any gear again, same result. After some 15-20 minutes of trying, and lightly pressing on brake, got the car to go into reverse. Backed up as far as I could to get car pointed down hill, but car would still not go into drive, flashing the indicators again. After another 10 minutes or so of trying various combinations, got car into drive by very lightly pressing brake and rolling forward in drive. Vehicle was then normal. If this happened in traffic, it could be very hazardous as one could be hit by another vehicle, not expecting a stopped vehicle in a travel lane. Internet search indicates other Dodge/Ram owners with problem exactly as described by me. Transmission control module, or logic therein would appar to be the cause., do not know if something has failed, but normal operation since that time indicates otherwise.
My vehicle started making a clicking noise around 65K miles. When I scheduled my routine oil change at my dealership I was told that I needed to have my cam lifter and rocker arms replaced. I explained that this is an issue that should not be happening on a vehicle that is only 5 years old with 65K miles. They told me that this is going to cost me $1,800 to have the repairs made to the vehicle. Then I was told that if I have the 60K mile check up for $800 on the vehicle that Dodge will complete the repairs for free. After doing research online and speaking with other Durango owners I found that this is a known issue with the 2014-2015 Dodge Durango and should be addressed.
The contact owns a 2014 Dodge Durango. While the vehicle was in park, it unintentionally rolled away with occupants in the back seat. The contact stated that the on/off switch was pressed by an occupant inside the vehicle, which stopped the vehicle. While the contact attempted to enter the vehicle, she fell and the vehicle rolled over her fingers. The contact sustained injuries to her right ankle, right leg, and left arm, which required medical attention. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 95,000.
I was driving on the freeway during a very bad rainstorm at night on January 16th, 2019. I was traveling around 50 mph on the freeway, in the number three lane, when my car shut off, where I lost complete power to my engine. My speedometer dropped from 50 to 30 mph immediately, leaving me with no power, to barely make it to the emergency lane. No power, no brake, no steering-nothing. My horn was also honking, my headlights flashing, windshield wipers attempting to move but unable to, and speakers making weird noises. And to make things even more scary, my 9 year old son was in the car with me. This is an issue that needs to be investigated, and possibly issue a recall. I feel that I am extremely lucky that my son and myself were not severely injured or even killed, with my car shutting off like that without warning. If I had not been able to cruise to the emergency lane, no doubt we would have been struck at a standstill by oncoming traffic, averaging 50-60 mph. I am extremely concerned, and this is a huge safety issue. I brought the car into the Dodge dealership, where I was told that it was from the rain and it shorted out my electrical. That's it. That's it? there should be a better explanation, and action taken to prevent something like this from ever happening. That car shutting off without warning from 50 mph to 0 mph on a freeway could have cost my son and I our lives. I am expecting to hear back from Dodge regarding this very dangerous problem that occurred, and I have also read about similar complaints with the Durango, so I know this is not a fluke. I look forward to hearing from you. Thank you.
My 14 Dodge Durango began to make a clicking noise when running. 10/17/17- it was found that the exhaust cam lifters and rocker arms on right side of engine were worn. It was warrantied and replaced. It was replaced again in the summer of 18. I was told the left side would eventually need replaced as well, but they couldn't until it presented a problem. In November of 18 the same noise happened again. It was put in the shop Dec. 26th. It was diagnosed with the same problem(right) and the left. The dealer will fix the right side(for the third time) because it is under warranty. They will not fix the left. My car just went over 100,000. The dealer expressed that he was surprised it was not a recall because this is so common. At this point, the wear happens every six months. I feel it should be under warranty as the very least, or recalled. It is the same problem three times in a little over 1 year.
While operating vehicle (street, dry, day, speed approx. 30-40) ABS fault lights and brake warning light illuminated. When vehicle was parked would not restart or disengage park. After waiting 5 hours vehicle started with check engine light illuminated. On drive to dealer for service check engine light turned off, ABS lights then illuminated and on parking vehicle at dealer it would not engage transmission. Dealer incorporated recalls U65 update PCM and U06 autopark functionality. ABS module placed on order and dealer returned vehicle as fit for use 10 October 2018. After driving approx. 10 miles with ABS lights illuminated and parking for 6 hours vehicle restarted and behaved normally for.5 mile down entrance ramp to limited access highway. ABS lights illuminated, brake red light and check engine lights illuminated, vehicle slipped from gear and would not reengage. Transmission would not shift from park and all attempts to restart engine unsuccessful. Vehicle towed to dealer.
The contact owns a 2014 Dodge Durango. After stopping the vehicle and switching the transmission to the park position, the contact stepped out of the vehicle as it erroneously rolled backwards. As a result, the open driver door struck a wooden gate. The contact was able to get back into the rolling vehicle and depressed the brake pedal to stop the vehicle. A police report was not filed and there were minor injuries. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. The failure mileage was 61,000.
The contact owns a 2014 Dodge Durango. While the vehicle was parked with the ignition in the on position, the vehicle rolled away. The contact stated that the vehicle rolled onto the neighbor's farm. There was no damage to the vehicle or injuries. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 100,000.
Hello, I just purchased a 2014 Dodge Durango limited AWD w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on September 4/5th notice huge puddles of oil in our driveway. My wife attempted to drive it that morning, but heard weird noises "sputtering noises" in her own words. Once she told me of the issue, several hours later I started the Durango and heard similar noises. Looking under the vehicle I notice oil on the under carriage of the car stretching maybe 5 feet in length. I called Chrysler roadside assistance and notified them of the issue. They sent over a tow and once the dealership diagnosed the problem, they said it was an oil cooler leak. Upon reading several forums this seems to be a common issue.
The contact owns a 2014 Dodge Durango. While the vehicle was parked, the vehicle shifted out of gear independently, rolled down a hill, and crashed into a tree. There were no injuries. A police report was not filed. The vehicle was taken to station Chrysler Jeep of mansfield (91 chauncy St, mansfield, MA 02048), but was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would send someone to inspect the vehicle. The approximate failure mileage was 31,498. The VIN was unavailable.
The vehicle put itself in reverse after putting it in park. The incident happened twice, once at home in the driveway and another in a target parking lot. I noticed the vehicle started to move after removing my foot from the brake and was able to avoid and incident. My children play outside in the driveway which makes this a dangerous situation if I am not able to stop the vehicle in time. I have taken this to a dealership and the tech saw the truck jump into gear while it was sitting idle but since the "flight recorder" was not hooked up, they decided not to do anything about it after it could not be duplicated again. The dealer then denied my second request to look at the vehicle because of the "loaner vehicle policy". this vehicle has a manufacturer buyback also that was not disclosed to me on the date of purchase.
Pulled into driveway and put car in park to get out to grab the mail. Uponretrieving the mail, I turned around to witness the vehicle rolling on my driveway and crashing through a close garage door. The vehicle apparently jumped out of gear as it was not moving when I got out of the vehicle and walked towards the mailbox
After starting the vehicle in my garage, I needed to go back into the house to get something. I shifted the car to park to exit the vehicle, the vehicle was still running. When I exited the vehicle the car proceeded to roll backwards out of the garage. The garage is on level ground. I attempted to get back into the car to press the brake. I was unsuccessful, and was dragged out of the garage. After being dragged through the garage I ended up partially under the car, I let go of the car and rolled away not to be ran over by the still moving car. I then got up and ran after the car that was going down my decline driveway. When I got into the moving car I applied the brake and shifted the car from "drive" to "park". there was significant damage done to the drivers side of the car. The garage door/frame was damaged as well. I had injuries that required an ambulance.
The contact owns a 2014 Dodge Durango. While the vehicle was parked and the shift lever was in the park position, the vehicle rolled forward and crashed into the contact's residence. There was no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. The VIN was not available.
A D V E R T I S E M E N T S
- Springfield, IL, USA