10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
26 / 0
Average Mileage:
46,674 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Durango accessories - interior problems

accessories - interior problem

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2014 Dodge Durango Owner Comments (Page 2 of 8)

« Read the previous 20 complaints

problem #123

Jul 252022

Durango

  • miles

A D V E R T I S E M E N T S

headrest activated while the vehicle is parked in my garage.

- Port St Lucie , FL, USA

problem #122

Jun 202022

Durango

  • miles
I was at a stop sign driving home from work. As I stopped at the stop sign, the front passenger side seat, headrest exploded from the backing portion of it. It sounded like a gun shot. Now I am afraid the Driver's side will eventually do the same. I am calling the Dodge Dealership that I have my vehicle service tomorrow morning.

- Loganville, GA, USA

problem #121

Jun 072022

Durango

  • miles
Passenger side Head rest deployed for no reason No safety issues. Have not -??contacted dealer. No inspections conducted. No warnings

- Prosperity , SC, USA

problem #120

Jun 132022

Durango

  • miles

A D V E R T I S E M E N T S

The front passenger active headrest restraint deployed randomly, without cause. It appears the hinges inside that hold it closed developed cracks and failed, allowing it to deploy. Yes, it is available for inspection upon request. It smacked the passenger in the back of the head fairly hard and caused a distraction for everyone in the car as it was sudden and loud. The vehicle has not been taken in for service, I will replace the part on my own. No one has inspected the headrest. There were no warnings of any sort before this happened.

- Mattoon, IL, USA

problem #119

May 282022

Durango

  • miles
Without warning, the Driver-seat active head restraint (AHR Head Rest) deployed WHILE DRIVING ON THE HIGHWAY nearly resulting in an accident. There were no sudden stops, sudden movements of the vehicle, nor were there any bumps or pot-holes; I was simply driving down the highway. It's like a punch to the back of the head, while driving, creating an extremely unsafe situation, especially in heavy traffic. Vehicle has not yet been inspected.

- South Windsor, CT, USA

problem #118

Apr 042022

Durango

  • miles
The headrest restraint system popped the headrest into the back of the passengers head while driving under normal conditions.

- Gardena, CA, USA

problem #117

Mar 012022

Durango

  • miles

A D V E R T I S E M E N T S

Active headrest system popped without accident

- Green Bay, WI, USA

problem #116

Apr 022022

Durango

  • miles
Active headrest restraint deployed unexpectedly. Wife was driving down the highway and got onto the rumble strip for 50 feet or so and the drivers side headrest deployed hitting her in the back of the head. She's got a stiff neck now. I called the dealership and there's no recall for this even though it's been under investigation for 2.5 years. What gives? Someone is going to be seriously injured one of these days

- Robinson, TX, USA

problem #115

Nov 242021

Durango

  • miles
Passenger headrest restraint popped open while driving down the road.

- Washington, OK, USA

problem #114

Oct 312021

Durango

  • miles
Driver seat headrest deployed while the vehicle was parked. No one inside.

- Placentia, CA, USA

problem #113

Oct 252021

Durango

  • miles

A D V E R T I S E M E N T S

The headrest deployed without warning on the passenger seat.

- Derby, KS, USA

problem #112

Oct 102021

Durango

  • miles
Headrest popped while sitting parked

- Columbia, KY, USA

problem #111

Oct 072021

Durango

  • miles
Passenger side head rest sprung apart while driving down the road. Hit passenger in the back of the head.

- Roberta, GA, USA

problem #110

Oct 012021

Durango

  • miles
While driving down a smooth paved road approximately 40 mph, the passenger side headrest deployed for no reason. My 13yr old son was sitting in the seat and the headrest hit him in the head causing a headache and possible concussion. I'm submitting this just minutes after the incident and have not had it assessed or repaired. There were no warning lights displayed when this occurred. My vehicle is available for inspection upon request.

- Cypress, TX, USA

problem #109

Sep 242021

Durango

  • 59,000 miles
The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance was received as of yet. The contact contacted the dealer who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage 59,000.

- Cornelius, OR, USA

problem #108

Sep 242021

Durango

  • 59,000 miles
The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance has been had as of yet. The contact contacted the dealership who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage 59,000.

- Cornelius, OR, USA

problem #107

Aug 012021

Durango

  • 50,000 miles
The contact owns a 2014 Dodge Durango. The contact stated that while parked, the driver's side headrest was deployed without warning or impact. The contact stated that while his wife was driving the driver's side headrest was deployed without warning or impact. The driver sustained injuries to the head and neck. Medical attention was provided. The driver's headrest was replaced with the passenger's side headrest after the first deployment by an independent mechanic. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.

- South Berwick, ME, USA

problem #106

Sep 012021

Durango

  • miles
While stopped at a red light, the headrest exploded and hit me in the back of the head. The soft part popped forward with force away from the hard plastic back.

- Allison Park, PA, USA

problem #105

Aug 102021

Durango

  • miles
Passenger headrest exploded (popped open) while parked.

- El Paso, TX, USA

problem #104

Aug 162021

Durango

  • miles
While driving approximately 40mph the safety system in the passenger headrest exploded and hit my wife in the head.

- New Albany , IN, USA

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