This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. While driving at various speeds, the sun roof glass shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
We were traveling on the highway when we heard a pop then it sounded like a bag was stuck to the roof of our car and was flapping in the wind. We started to open the sunroof shade when we noticed the sunroof glass was broken. We were not hit by any road debris and after stopping to look over the damage we noticed the sunroof glass was blown out not in. The left over sunroof glass on the driver side corner was sticking up. We believe the sunroof glass exploded out.
Driving down 101 southbound approx 10 miles North of crescent city, ca at approx 55mph sunroof suddenly shattered with a loud audible pop. Sunroof was closed at the time, with manual roof slider in place as well. Vehicles behind were struck by glass but did not stop.
As I was driving on I-35 North in Iowa - rain was just starting - no other vehicles nearby, no birds, overpasses, etc - the sunroof exploded into a thousand tiny pieces. Luckily, the sunroof cover was closed as it kept all the glass from falling into the car. There appears to be no simple explanation why this happened. The service mechanic at a Dodge dealership said it appeared to be faulty glass although Dodge will not accept a claim under my warranty.
- Middletown, MD, USA
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- Mount Pleasant, TN, USA