This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since day one of owning the Durango I have had a bad vibration in the steering wheel, larry H miller Dodge in avondale told me I had bad tires so I replaced the tires (@450 miles) then they told me that I had bad wheels so I replaced them with new tires and wheels. I still have the vibration and my vehicle has been in the dealer over 7 times now. Today lhmd service manager explained to me that they took wheels off of a new Durango on the lot and the vibration was worse, they went on to tell me that "all Durango's have this vibration". the vibration can be felt in the steering wheel and could cause loss of control of vehicle if vibration gets worse (or if defective part that is causing vibration fails). I would like to know where I should go from here.
There is a bumping noise under the right floorboard that you can feel under your feet when applying the brake or turning can't figure out what it is....
When stopping there is a clunk in front brakes or suspension. The clunk can be felt in the floor, steering column and brake pedal. Dealer replaced front pads and rotors, problem not fixed.
- Oak Park, IL, USA
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- Phoenix, AZ, USA