This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I purchased this vehicle in January 2020 11th, it drove like it had bad gas in it. It wanted to go when I accelerated but slow to move. I was not told by the dealer nor given car fax about the recall and the dangerous it could pose to me and my family. I had a leak, which had to do with transmission and I repaired it out of our own expenses bc it wasnt covered. It also stopped turning on as well. My husband was visiting his sister, and it cut off while coming onto the on the ramp of a local street. Exactly what the recall said as notified in December 2020 happened while in motion on a busy road. I am thankful it was my husband and not me and my three young children. That day was January 1st 2021, the car was towed to my home, aaa only allows one tow. And gate of dealership was closed. It is still there. And I was told it was on back order the part and wont be in until February. I am without a loaner as well as a rent a car. Unfortunately the dealership in my home wont have the part until febuary and I already drove to the dealer I purchased from over 100 miles away 2X since our pruchase and its not safe to drive.
The contact owns a 2013 Dodge Durango. While driving at 40 mph, the brake pedal was depressed but the seat belt failed to retract. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 6,000.
The contact owns a 2013 Dodge Durango. The contact stated that while driving approximately 35 mph, the vehicle crashed into another vehicle and the air bags failed to deploy. A police report was filed and the contact sustained an injury that required medical attention. The vehicle was destroyed. The vehicle was towed to a collision center. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000...updated 09-24-14 the consumer stated the airbag and the shoulder restraint both failed. This caused the consumer's face to hit the steering wheel resulting in a fractured. The vehicle was deemed a total loss. The manufacturer was notified and inspected the vehicle. Updated 02/24/2015
- Columbia, SC, USA
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- Greensboro, NC, USA