As of Nov. 14th 2019 received notice of a recall for fuel pump relay, where a running vehicle could just turn off on a highway with no notice? Why is it not repaired yet? Our 2013 Dodge Durango has such recall. and now past 9 months with no parts yet? Is a recall, but no parts? WHY?

So, today decided time to complain... I had called dealer and no, as of yet no parts from manufacturer?

I called NHTSA.gov/recalls and also called the Manufacturer. at 1-800-334-9200.

Please, submit your complaints! This should not take 9 plus months to be repaired.

Hoping to hear back, soon. Thank-you ND.

We bought our 2013 Dodge Durango with only 13,000 miles on it. We had the oil changed right at the recommended date and treated her like a queen. This was the first car I bought on my own that was brand new (to us). Most of our other cars were hand-me-downs and had over 100,000 miles on them when we acquired them. This SUV was going to be my baby until she decided to give up on me. Little did I know she'd decide that after only 2 years of treating her like a queen and 30,000 miles later, would she decide to give up and die. Okay, that's a little dramatic. But not too far from the truth.

Supposedly there is a Fuel Pump Relay recall on this vehicle. Ours was changed before we bought it and we verified that it indeed was changed. At about 48,000 miles we noticed the car would start, and then shut off. And then when we'd go and try to start it again, it'd crank, but not turnover. This happened off and on for a couple thousand miles before we decided to take it to a local mechanic. Local mechanic quickly diagnosed it as a failing fuel pump.

A fuel pump failing at only 48,000 miles seems odd and I'm not even a mechanic. But I guess that's why I left it up to the expert. We shelled out $1000 and replaced the fuel pump only to realize it was making a loud humming noise. He seemed to think that was the CORRECT noise and so we tuned it out. We didn't even have the car a week back from him and the car stalled out again after trying to start it. We brushed it off thinking there's no way and it was fine for a few months. Then the issue started all over again. It's been intermittently doing this for the past six months. My husband decided he'd try to switch out the recall and so far, the car has been fine.

HOWEVER, just today, I turned to go into a parking space and the car started violently shaking. I thought we may have been having an earthquake. But I watched the people standing on the sidewalk ahead and they didn't move or seemed concerned. So it looks like we have a whole NEW issue to deal with.

I will also mention the time when we drove the car out of town about a month ago (about 3 hour road-trip) and while driving on the Turnpike, the car lost almost all power. We were passing a vehicle in the far left lane when we lost power. We immediately turned on our hazards and when it was safe to coast to the shoulder, my husband turned the car off and sat for a few minutes. Once we started it back up, all was fine for the ride home.

We have decided to just get rid of the car. The amount of money we are putting into the car is become more than the car is worth anymore.

2013 Hemi Durango with a known issue (fuel pump relay which is part of the Totally Integrated Power Module). Car takes five to seven pushes of the start button to finally start. When you push the button the starter turns the engine over rapidly but it won't actually start the engine. Apparently the fuel pump relay which is just an electric switch is faulty but it is part of an "integrated" electrical power block and the whole thing has to be replaced. Very disappointing as the cost to repair is not covered by the 10 year 100k mile powertrain warrantly and is well over $1,000. After having broken exhaust manifold bolts fixed a month ago which is also a known issue and two recalls fixed two weeks ago this is hard to take.

Update from Sep 19, 2014: As a final follow up to my 2013 Durango "no start" situation the dealer would not accept the video recording clearly demonstrating the "no start" condition and said it had to be replicated there. Thankfully after it was left overnight they saw the condition and agreed it was a fuel pump relay problem. Apparently their current fix is to splice in a new relay from the existing electrical block (TIPM) and the charge was $510 instead of replacing the entire TIPM. They used a "kit" they had in stock and said just the kit price was $68. They emphatically said to keep the receipt in case this becomes a recall issue and then we would likely get a refund................