This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the road, my vehicle will completely shut off and shut down. Sometimes, emphasis on the sometimes, I can push my key into the ignition a bit more and it will start back up. I lose all function and control of my vehicle. My dash lights and exterior lights completely shut off. I can't steer my car and it comes to a complete stop within seconds because everything locks up. I have had this happen more times than I can even count. It has happened in the middle of me turning at an intersection and has almost caused a collision. I took it in for a diagnosis and was told that there was nothing wrong with my vehicle and they didn't know why it was doing that. There is absolutely no warning for when this will happen. The speed that it happens at varies as there is no rhyme or reason. It happened when my care had 95,000 miles and still to this day. It happens AT LEAST 4 times a week. I have read forums where other people with the same vehicle have had this happen to also.
After my vehicle stalled while driving as stated by the prior recall, I have had the same problem as though my car will just stop running at any time. It is quite scary to think that I am driving a 'fixed' car and am experiencing the same problems as before. My car now unlocks and locks as well, which is a huge safety concern because I cannot keep safely any personal information in my vehicle or prevent it from being broken into. The intial recall repair did not fix the underlying problem. I am waiting for it to stall out.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. An unknown dealer in long island New York was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate correctly with the accelerator pedal depressed. The failure occurred more frequently upon starting the vehicle. The approximate failure mileage 84,185. VIN tool confirms parts not available. (recall related incident)
While driving my car is continuously shutting off. I lose power steering and need to put the vehicle in park and restart it. The first time I was coasting at 45 mph the car display controls when off and turned back on. The second time I was turning into a parking stall and the car died mid park at which point I had to manually restart. The most recent time I was driving my kids to school and the car died while going 35 I had to pull over to the shoulder (with no power steering) and restart the engine. The music and headlights remained on while the engine was off. The car starts right up without hesitation and the local Dodge delearship is not finding a code to properly detect the problem their best guess is to replace the tipm in hopes it will fix the problem. I need a safe reliable car and not one that is as risk of dying mid drive and causing an accident hurting my family or others.
While the car is in motion on a city street it will engage into low mode all by itself, causing the car to jerk and drive very slowly. The traction light also comes on. I am unable disengage the low mode. I have tried putting the vehicle in neutral to disengage however most of the time it doesn't work. The car will at some point usually after about 10-20 mins of trying to put the car in neutral and switching the auto AWD/low knob back and forth resume regular driving mode at some point. This has been happening every since I bought the car 2 years (7/2016) ago sporadically. The dealers have been unable to fix it because it doesn't throw any kind of error code and they are saying they have to see the car actually do it. This is a safety hazard because while driving the car engages in a low mode by itself causing the car to jerk and drive slower all of a sudden and could potentially cause an accident. The part of the system causing the issue is unknown.
- Yeadon, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Driver and passenger stopped at rest area on interstate I-75. When returning to vehicle, driver and passenger connected seatbelts. Driver checked surroundings for clearance before putting Durango in reverse, with foot on brake to slowly exit parking space. While in reverse turn, vehicle suddenly accelerated at a very high speed. A Chevy Cruze parked behind was stuck(rear trunk area). Driver, realizing vehicle was not stopping looked into rear view mirror to search for open, safe area. Driver aimed for empty space between Cruze and a Chevy equinox. Durango hopped curb, bouncing down on front end of equinox, damaging and tearing off front bumper. At some point driver put both feet firmly on brake pedal. Vehicle continued onto grass, digging into grassy area, finally stopping before colliding into trees which were behind. In addition to damage to two other vehicles, the Durango sustained rear end damage.. left rear tire was on the ground sideways with tire detached from rim. Still not sure if Durango finally responded to brakes or if tire snapping off suspension is what finally stopped vehicle. This all occurred within seconds. State police were summoned, report taken. Durango removed from scene via flat bed tow truck. Damage estimates and police report are pending at this time.
When accerating from a stop or even slowing down to make a turn and attempting to get up to speed, the vehicle dogs like it wants to die. Even when getting from the one ramp to the highway there is a hesitation. The RPM's go down rapidly, then I have to press the gas pedal down to get the vehicle to kick in to get it up to speed.at one point, I had to press the gas pedal down to get the acceleration I needed to avoid getting rear ended by a semi. I have had it T a dealership 4 times for this and another mechanic and was told that this is a Dodge issue with the gear ratio and that is the way it is. I even had 2 mechanics drive along and they noticed it, but did nothing. This is going to get someone killed if Dodge does not do something about it. This has been happening since I purchased the vehicle in 2014. This is an everyday occurrencei thought they could fix this issue and still nothing. I keep getting the run around from the local dealership on this.
While parking my truck, I removed my foot from the accelerator and the truck accelerated unexpectedly, went over a curb, into a tree and back over a curb. There was over $19,000 worth of damage to the truck. A case was opened with Dodge/Chrysler and the response was received over a month later indicating that this incident was not due manufacturer fault. This truck was also at the dealership 4 days prior to be serviced for recall campaign R09/NHTSA 14V-115.
The contact owns a 2013 Dodge Durango. While driving 35 mph, the vehicle accelerated rapidly and crashed into the curb. There were no injuries. The vehicle was towed to a dealer, but they were unable to diagnose the failure. The manufacturer was made aware of the issue. The failure mileage was 21,000.
We purchased our vehicle on 5/31/13. Less than three months later, the first set of rear shocks were ordered for replacement. We have now owned the vehicle just over 2 years and will be having the shocks replaced for the fourth time. Nobody at the dealership has ever explained why we have such issues, and when I called this most recent time, the service dept said "maybe we aren't using the right ones". we are reaching the end of our warranty period and don't want to begin having to replace parts, that have already been replaced an average of every 6 months, at our own expense. Several months ago, we got the recall notice about the fuel pump relay, and we have yet to get the work done because there are no parts available to do the work. We've experienced countless times of "sluggish" performance when driving at 30 or less mph, which we assume is related to this recall. Of course, we've already had the brake booster shield recall work performed, but we never dreamed there would be two recalls in less than 2 years, not to mention all the problems with the shocks. With all of these problems, we feel our safety, and that of other passengers, is at risk and have become more and more concerned as we put more miles on the car.
The contact owns a 2013 Dodge Durango. While driving approximately 70 mph with the cruise control activated, the vehicle slowed down intermittently to 25 mph without warning. The failure recurred on numerous occasions. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at an unknown speed, the accelerator pedal was depressed but the vehicle hesitated before accelerating. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 42,000.
On start, the engine revved up to 4000 RPM and stayed there. It took several taps on the accelerator to get the engine to return to normal idle speed. This has happened intermittently at least a dozen times since. Random - different times of day and temperature and moisture.
The contact owns a 2013 Dodge Durango. While the vehicle was idling in park, it erroneously accelerated to 5 mph and crashed into another vehicle. There was no driver in the vehicle at the time of the crash, but there was a front passenger and a second row passenger. The contact sustained an injury to the left foot and received medical attention due to attempting to enter the moving vehicle. The vehicle was taken to the dealer and the manufacturer was notified. The manufacturer had the vehicle examined by an investigator who was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 33,000.
Upon pulling out of my neighborhood from a full stop, the SUV was slow to accelerate. It seemed "sluggish", as if it was not switching to the proper gear and had trouble speeding up. Caused an oncoming car to have to hit the brakes to keep from hitting me, when I should have had plenty of time to pull out, under normal conditions. This has happened numerous times. It also happens while I'm driving down the road and try to speed up. This is an intermittent problem. I have taken it to ferman Dodge twice now, and they tell me that they "hooked it up to the computer and could find nothing wrong with it", and when they test-drove it, they could not reproduce the problem. After researching this online, I have come across others who have also experienced this issue. I bought this vehicle new in November 2013, and it did not do this when I first got it. It now has only 3160 miles on it. I do not feel that it is safe to drive, considering its unpredictability.
On the 2013 Dodge Durango that I currently own which I purchased brand new in June 2013, the navigation and camera system goes completely blank while driving or backing up. The vehicle started accelerating while in drive gear, as well as the transmission fails to work properly and skips second gear, the vehicle also idles high and low while in operation of drive.
A D V E R T I S E M E N T S
- Hart, MI, USA