This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Dodge Durango problem. The alternator diades on vehicle may experience a radip failure. The consumer stated the alternator failed and needed to be replaced. The consumer stated the vehicle was not included in the P60/ 14V-634 recall. Updated 09/26/2017
The contact owns a 2013 Dodge Durango. While driving 35 mph, there was a loud noise under the hood and a strong burning odor was detected. The contact noticed smoke under the hood. The fire department opened the hood and noticed that there was only smoke and no fire. The vehicle was towed to the dealer (sterling automotive located at 5504 I-49 North service rd, opelousas, la 70570; 337-942-1241) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,000.
The contact owns a 2013 Dodge Durango. While driving approximately 40 mph, the vehicle stalled without warning. The day before, smoke appeared under the hood while the vehicle was idling. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator caught fire. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,200.
As we were driving down the road at approx 50 mph and our Durango shut down completely and would not turn on. There was smoke coming from the engine as well. It scares me to think that a vehicle can just shut down with no warning and your left to pull yourself and your family to safety and pray that another vehicle will not hit you from behind. We pulled to the side of the road but we were still blocking traffic. It had to be towed to the dealership and after they charged us $125 just for checking it, they discovered it was the alternator. The part and the labor will be $900..
A D V E R T I S E M E N T S
- Lima, OH, USA