This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. The contact stated while driving at an undisclosed speed, the instrument panel flickered. The Blind Spot Detection and several other unknown warning lights were illuminated. The display screen showed a distorted image while the radio malfunctioned. The contact then detected a burning odor and noticed smoke coming from the air vents and underneath the hood. The contact pulled over, and the vehicle inadvertently turned off. The vehicle was unable to restart and was towed to the residence. An independent mechanic diagnosed the vehicle at the residence and replaced the alternator and battery. The vehicle was turned on, but the engine failed to start. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 140,000.
- Colorado Springs, CO, USA
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- Colorado Springs, CO, USA