This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There have been 6 recalls on my car. I have had my name on the waiting list at my dealer, only to be told it could be about a year. I keep getting recall letters as I'm waiting for one thing and no parts available for another. I always have children in my car and feel extremely unsafe to drive everyday. The weather is getting dangerous and one of the recalls is on my brakes. I was told, "don't worry, it should be ok until the winter." Well, the winter is here and I still have about 6 months left on the waiting list. How is one supposed to drive and feel safe, knowing my car can "stall without warning", have an "under hood fire" or have my "brakes fail" at any moment while in driving? what's even worse is, there's nowhere to turn because everywhere I call "sorry maam, there aren't any parts.." great! now I'm lost and risking my life on a day to day basis. Help!!!
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign id number: 14V634000 (electrical system) and stated that the part was not available. The dealer did not give a specific date when the part would become available. The contact was not experiencing a failure.
The contact owns a 2013 Dodge Durango. While driving approximately 30 mph, the left turn signal warning light and the parking assist error warning light illuminated. The vehicle began to decelerate. The contact managed to merge over to an emergency lane and exited the vehicle. The contact stated that while inspecting the left turn signal light, the front and rear windshield wipers activated independently, washer fluid ejected, and the horn independently beeped. Also, the contact noticed that smoke was emitting from the front end of the vehicle and the doors locked. After opening the engine compartment, the contact noticed that flames were emitting from the vehicle. The fire department was notified of the fire, however, the fire extinguished prior to their arrival. The vehicle was towed to the dealer. The technician stated that the incident had been referred to a special investigative unit. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle stalled upon using the push button start on several occasions. The vehicle was taken to an authorized dealer twice. It was first diagnosed that the fuel pump relay needed to be replaced, but the failure continued. The contact indicated that a three step process needed to be completed to ensure the vehicle started and it still stalled intermittently. The vehicle was taken back to the authorized dealer who reprogrammed the computer from the first repair. The vehicle continued to exhibit an intermittent failure with the push button start feature. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 14V391000 (electrical system); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer and manufacturer were notified. The vehicle was not repaired. The contact had not experienced a failure.
- St Mateo , CA, USA
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The contact owns a 2013 Dodge Durango. The contact received recall notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer was uncertain when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
I have brought in the vehicle to the local Dodge service center in naples because the lights on the dashboard go off when the wipers are in use. All of the lights including the time / radio station become dim. On December 26th although the lights are set on automatic, the lights did not come on at night. We manually had to switch so that we would have lights. We have also on two-three occasions an issue with the transmission and/or accelarator. The RPM on the car where very high and the car was basically not going over 35-40 mph. Once parked and then put in drive again it worked ok until the next time it did it. The local Dodge service center claim they did not find anything wrong and initially blamed the light issue on a sunpass because they saw the suction cup marks. However the sunpass is not always in this vehicle and the times that lights have dimmed the sunpass has not been on.
We have a 2013 Dodge Durango with aprox 1600 miles on it. I have noticed on two different days now that when I get into the vehicle and start it that the "reading lamps" that are up by the sunglasses holder located in the front top of the vehicle, I noticed that they are "on"... and I have to manually turn them off. Then on a different day I went to run errands, and I got in and out of the vehicle 3 times, and after all 3 occasions when I got back into the vehicle the lights were "on" again....there was no one in the car that could turned them on, and it was daylight outside every time. I'm not for sure what is going on but it worry's me a bit since I have seen these other people reporting lighting/electrical issues and possiable headliner fires! I see there is an open investigation with Chrysler about this or a similar issue....I would like to add my incident to this as well...hoping they can get this figured out and find a fix to the risk/issue.
The contact owns a 2013 Dodge Durango. The contact stated that while driving approximately 60 mph, a sudden burning odor was emitted from the vehicle. The contact merged to the shoulder of the road where she noticed that the headliner had caught on fire. The contact was not injured. A police report was filed of the incident. The vehicle was towed to a dealer where it had not been inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 3,000... updated 08-20-14 updated 08/25/2014
A D V E R T I S E M E N T S
- Brooklyn , NY, USA