This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. The contact backed the vehicle in the driveway, and exited the vehicle with the key in the ignition and the gear selector in park. The vehicle independently shifted out of park into drive on an incline, and reversed down the driveway into a neighbor's garage and bricks. The insurance company was notified of the failure. The contact was able to shift the gear into park. A police report was filed. The manufacturer was notified. The failure mileage was not available.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle moved independently while the gear shifter was stuck in the park position. As a result, the driver crashed into a wall in the garage. The air bags did not deploy. A police report was not filed and the contact did not sustain any injuries. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA action number: PE15030 (power train). The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 31,100.
When accerating from a stop or even slowing down to make a turn and attempting to get up to speed, the vehicle dogs like it wants to die. Even when getting from the one ramp to the highway there is a hesitation. The RPM's go down rapidly, then I have to press the gas pedal down to get the vehicle to kick in to get it up to speed.at one point, I had to press the gas pedal down to get the acceleration I needed to avoid getting rear ended by a semi. I have had it T a dealership 4 times for this and another mechanic and was told that this is a Dodge issue with the gear ratio and that is the way it is. I even had 2 mechanics drive along and they noticed it, but did nothing. This is going to get someone killed if Dodge does not do something about it. This has been happening since I purchased the vehicle in 2014. This is an everyday occurrencei thought they could fix this issue and still nothing. I keep getting the run around from the local dealership on this.
Ever since my truck hit about 20K it started to like shake, vibrate. I took it in to the dealer to see why it was doing it, they did an update to the transmission and told me it should go away. On my way home it started to do the same thing again between 30-45 mph is when it would do it. I've taken it in a couple of time already for the same thing and according to Chrysler it's normal. Now I'm no expert in vehicles but it's gotten worse and they don't seem to care. I spoke with a representative for a hot line of Chrysler but all they told me is that I could take it in to another dealer so they can run another diagnostic and that the Chrysler engineers say it's normal that my truck shake vibrates at those speeds. I've read on line that other Durango owners have experience the same problem I'm having and Chrysler isn't doing anything about it. Please help me with this problem.
The contact owns a 2013 Dodge Durango. While reversing at 2 mph, the vehicle jerked before reversing. In addition, the vehicle jerked before accelerating. The vehicle was taken to a dealer, who diagnosed that the transmission needed to be reflushed. The vehicle was repaired however, the failure recurred on numerous occasions.the VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 13,000.
- Holly Ridge , NC, USA
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The contact owns a 2013 Dodge Durango. While driving 10 mph, the steering wheel seized and the windshield wipers activated independently. The contact also stated that the brake pedal seized and there was a burning odor. The vehicle was towed to a dealer where it was diagnosed that the alternator and the transmission needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,024. Updated 12/9/14 the power train module failed and was replaced by the dealer. Updated 01/08/15
The contact owns a 2013 Dodge Durango. While the vehicle was idling in park, it erroneously accelerated to 5 mph and crashed into another vehicle. There was no driver in the vehicle at the time of the crash, but there was a front passenger and a second row passenger. The contact sustained an injury to the left foot and received medical attention due to attempting to enter the moving vehicle. The vehicle was taken to the dealer and the manufacturer was notified. The manufacturer had the vehicle examined by an investigator who was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 33,000.
Transmission hesitates or "stutters" when going from park to drive and freezes going from 2nd to 3rd gear. Was told there was a "flash update" available and completed. Have taken Durango back to same dealership for the same issue 11/23/13, 06/10/14, and had an appointment on Friday, 07/12/14 but was told by the dealership they would have to take my information/appointment down on paper then call to reschedule my appointment. It is now 08/05/14, and I have not received one return phone call. The engine will surge to a high RPM while I am coasting at a set speed (usually between 20-45 mph). On the visit date of 06/10/14, service repair shows two flash updates (software 1 & software 2) were completed. There is no communication from Dodge concerning the "flash updates" that the dealership says are necessary to the vehicle running properly.
When driving the car automatically stalls while in drive so I have to put it into neutral then back into drive and then it drives again. This has happened about 4 times I have taken the car back to the dealership and they seem to think and tell me they found nothing wrong. They say no warning lights were on. I explained to them that no warning lights appeared when this happens.
On the 2013 Dodge Durango that I currently own which I purchased brand new in June 2013, the navigation and camera system goes completely blank while driving or backing up. The vehicle started accelerating while in drive gear, as well as the transmission fails to work properly and skips second gear, the vehicle also idles high and low while in operation of drive.
A D V E R T I S E M E N T S
- Aiken, SC, USA