This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.
I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.
- Los Angeles, CA, USA
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Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let-€™s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The suv was not involved in any collision for this to have happened. Please help
Driver seat Headrest -€œexploded-€ open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.
Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.
I was sitting in the vehicle while it was in park, idling, and the driver-€™s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids-€™ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest -€œlatched.-€
The driver's side headrest safety feature deployed while I was sitting stationary (parked) on a city street. The safety feature is designed to deploy during a rear end accident to prevent whiplash. The headrest burst open striking me in the back of the head without there being any rear end collision or movement of the vehicle. There was also no one sitting in the back seat that could have caused the headrest to deploy. I contacted two Dodge dealerships to inquire about recalls for this issue. The two dealerships were unaware of any recalls or issues for my vehicle. The replacement/repair cost would be at my expense.
My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
The passengers headrest was deployed without warning. Car was in the garage when this occured. No one was injured and no accident occured. This could have caused bodily damage if passenger was in place. Dodge has informed us there is no replacement because they discontinued this part. Passenger seat no longer safe because no replace is available. Headrest shouldn't deploy on its own.
A D V E R T I S E M E N T S
- Williamson , GA, USA