CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.
TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.
The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.
10.0
really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
65,383 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving her 2012 Durango and the battery light came on and blind spot warning was going off. The engine started making a loud noise. She was 2 miles from home, so I told her to drive home and take my truck. When I got home I investigated the issue. Within 1 minute of me idling the engine to listen for where noise the alternator started smoking and internal were glowing red.
While my wife was driving the Durango the battery light came on. Soon after the battery light came on everything shut off. Weren't able to start it or do anything. Checked to see if my vehicle was one with an alternator recall and it isn't. replaced the alternator twice a new battery and still can't drive the vehicle because the put the voltage regulator in the PCM and I guess when it all shut down on my wife it messed that up. She was in motion while the light came on and was driving on a city street but luckily she wasn't far from home.
This vehicle has had intermitten no start and stall conditions while driving since December 2019. It seems to quit when slowing down for a turn, this has left my wife with a dead vehicle in oncoming traffic. This has been recalled 2 previous times and repaired but the repairs have not helped. December of 2020 Dodge finally cam up with a fix for the latest V62 recall and we had the vehicle fixed. 2 weeks later it started happening again. I would think 3 recalls and repairs for the same problem would be enough to remedy the situation. This 3rd fix took 12 months!! I wanty Dodge to do something about this vehicle or buy it back so nobody else gets killed while driving it. This vehicle had a no sell order on it so I am stuck with it.
Radiator catastrophically failed at 119200 miles while driving. Upon inspection it was determined that the whole drivers side of the radiator rib failed where the metal meets the plastic housing resulting in a massive coolant leak.
- Stamford, CT, USA
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The contact owns a 2012 Dodge Durango. The contact stated that the vehicle intermittently failed to start. The vehicle was towed to warsaw Buick-GMC (2777 N detroit St, warsaw, in 46582), to be diagnosed. The starter was replaced. The vehicle was repaired and the contact stated that she was charged $1,100 for the repair. The contact stated that while leaving the dealer, the vehicle stalled without warning while driving at 20 mph. The vehicle failed to restart. The contact waited for 30 minutes, restarted the vehicle and drove back to the same dealer. The contact stated that the technician heard the vehicle failing to start. The vehicle was not diagnosed nor repaired and remained at the dealer. The VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. (recall related incident)
The contact owns a 2012 Dodge Durango. The contact stated that on several occasions while driving and turning in either direction, the vehicle stalled without warning. The failure recurred several times. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to barnet Chrysler Jeep Kia (3430 highway 61 North, white bear lake, mn 55110, (651)762-2232) however, the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not contacted. The failure mileage was 80,000.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Tallassee automotive (1618 gilmer ave, tallassee, al 36078, (334) 283-6815) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was taken to the same dealer and the starter was replaced three times. The contact stated that there was an abnormal noise coming from underneath the vehicle at various speeds. The contact stated that the failure was related to NHTSA campaign number: 11V487000 (engine and engine cooling) however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available.
While driving check engine light started flashing. Received code for misfire on cylinder #8. took to dealer, diagnosed as worn camshaft due to lifter failure. Initially quoted $4700 to repair, then told Dodge would not warranty the work due to possibility of metal shavings in engine. Recommended engine replacement for $10,000.
First started with locks on doors, then fuel gage now does not start at all. Electric lights would just start going on & off while driving it would slow down and could not pick up speed sometimes while driving on street.
My 2012 Dodge Durango has lost all power while I have been driving it. Today is the 4th time this has happened in about 2 months. I have been driving and without any warning the car stops running and all electrical is gone, my dash is blank. I was almost in an accident today. I pulled out on a busy street and lost all power. I was able to stop in the middle turn lane and put it in neutral. It is very scary each time it happens without warning!!! this issue must be addressed and fixed. My safety and my family's safety is at stake! I am afraid and won't drive it on the interstate. This engine failure has happened 4 times in the last couple of months. This sounds like manufacturer recall # V62, NHTSA recall # 19V-813 with the stall condition while driving the vehicle. A fuel pump relay failure. (recall related incident)
The contact owns a 2012 Dodge Durango. While making a turn driving at low speed the steering wheel failed to turn and vehicle stalled. The battery warning indicator light was illuminated. The vehicle was taken to an independent mechanic who stated that the alternator needed to be replaced. The vehicle was towed to an another independent mechanic who stated the serpentine belt, PCM, battery, and alternator needed to be replaced. The contact called ed voyles Chrysler Dodge Jeep Ram 789 cobb pkwy SE, marietta, ga 30060, (844) 715-5921 but the vehicle was not diagnosed nor repaired. The contact referenced NHTSA campaign number: 17V435000 (electrical system) as a possible cause for the failure. The manufacturer was contacted but no further assistance was provided. The failure mileage was 148,000.
Motor shuts off traveling down the road (happened 3 times since 2016). Twice on a curve 30 - 40 mph & once down a straight away 60mph (scary). Got on your web sight NHTSA recall # 19V-813. - manufacturer recall # V62. We have stopped driving the vehicle. Called Dodge gave me case # 74962415. Talked to a [xxx] at Dodge said he could not loan me a vehicle. Ask him to let me speak to his superior...he said no. Talked to bobilya Dodge (local dealer). No help with this recall until they figure out a remedy. (recall related incident) ts can you help? need a vehicle! [xxx] approx dates this occurred....2/17. + 4/18. + 5 /19 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
During summer 2017, 5.7L hemi started to make a noticeable clicking noise at 70,000 miles although it had been meticulously maintained. In Sept 2017 at 72,000 the engine failed with a grinded camshaft due to a roller/lifter failure. The engine had to be replaced out of warranty by specialty hemi engien shop pro engines llc in elon, nc. Today, I am realizing that this was not a random occurrence. I have found many testimonies online and in person of 5.7L hemi owners having experienced similar dramatic and costly failures of their engine camshaft due roller / lifter failure as explained clearly for example in these videos: Here (https://www.youtube.com/watch?V=inpuz3pcha0), here (https://www.youtube.com/watch?V=lg5qx9qojgo) or here (https://www.youtube.com/watch?V=_2cx11tutic) luckily this engine failure did not cause injury as it failed while vehicle was parked, but I concur that it could have if the failure at happened at the wrong moment and I think that Dodge is well aware of this problem and that it is trying to hide it I concur that the camshaft failure is an engineering issue that Dodge should correct and fix under extended warranty as replacing the engine was very expansive and is totally outrageous for a less than 6 years old and 72,000 miles perfectly maintained truck. I wish that NHTSA receives enough complains to bolster consumers in receiving technical and financial help from the manuacturer best, [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Intake manifold leak at 65,470 miles. Leak at manifold near back of engine at throttle body. Caused engine to leak oil and coolant which can cause fire or engine to blow. Dealer repaired and replaced intake manifold and pcs valve.
The engine regularly will not start when I push the button. It stalls over and over. Sometimes leaving us stranded. This has been happening since at least 2016 and I have had all recalls repaired. The matter has never resolved! now I have been informed that the initial recall replacement part was faulty and Dodge currently does not have a fix.
Engine has cutout (turns off) while driving on 4 occasions. On all four occasions it has occurred while I was exiting a road/ramp. When vehicle cuts out power steering also does not work. In all occasions I have been able to pull off the road or stop before the road ends. The vehicle then starts right back up and functions properly. No check engine lights have come on.
A D V E R T I S E M E N T S
- Hanover, PA, USA