CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.
TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.
The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.
10.0
really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,356 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn-??t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don-??t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.
I recently purchased a vehicle March 2, 2021. I noticed that the vehicle has 3 recalls. The dealer that I purchased the vehicle from didn't have any immediate availability to fix the vehicle. So I made an appointment with Dodge dealership. My car was at facility 2 days. Once I picked up vehicle they informed me they couldn't fix two of the recalls. Jason ( service guy) informed me that he would update me. Well a month latter he tells me that the parts aren't there yet. Chrysler hasn't released the parts yet.
The contact owns a 2012 Dodge Durango. While driving 40 mph or higher, the vehicle turned off when the brake pedal was depressed. In addition, all the electrical systems disengaged. There were no warning indicators illuminated. When the vehicle was restarted, it resumed normal operation. The failures occurred intermittently. The contact called premier Chrysler (located at 7301 artesia blvd, puena park, ca 90621, 714-528-5337), but they were unable to determine the cause of the failures. The manufacturer was made aware of the failures and opened a case, which had not been resolved. The approximate failure mileage was 10,000.
Well there's several issues main ones being the self accelerations, not to mention major factor scary one is my vehicle goes from P to D without my foot on the brake found this out while car was off my 3yr old moved the shaft from park to neutral while climbing across to me and car began to role.
- San Antonio, TX, USA
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Driving at 35 mph came to a slow down to turn vehicle shut off and caused me to go into a ditch as no breaks, no steering, and all power lost. Once put into park started back up immediately. This is the second time that has happened first time was at a stop light and I was about to take off. No warning or anything. The first time I didn't have my kids in the car and the second time I did and we could have been extremely hurt. I is not showing any codes to let us know what I could possibly be.
Beginning in Dec 2017, we've had sporadic issues while driving on highways and local roads with some portion of the electrical system. When this happens, the center lcd dash screen powers off, and we lose power steering and brakes. Dash lights, exterior lights, radio, A/C all stay on. Typically we have to pull over and turn the car off & back on for it to return. From Dec-Oct, its happened approx 5-6 times. The dealer wasn't able to replicate the issue for the days they had it, and no error codes were written. A friend also with a Durango described to me similar issues with his, and said his tipm was faulty. We have lifetime warranty, and the tipm is covered, but they refuse to replace it until the dealer can replicate the issue and get an error code pointing to the tipm. I believe because we lose power steering, that this is a serious safety hazard and should be replaced regardless.
The battery gets drain out without warning it happens once or twice a month lately it's happening more often, my truck won't start even if the day before was running battery was check and it's fine. Check engine light it's on now once the truck didn't want to turn on. Took it to a mechanic and he said it was a relay issue. Brakes are in the recall VIN check list along one other recall. The lights inside turn on and off as well as if there is a short going on while in driving mode it feels like the truck is loosing power even though it has gas. I'm afraid to drive it.
Repaird brake booster shield in 2016 under recall P14 NHTSA 14V-154 at the dealership, no I have the same problem because the booster shield was installed incorectly and there is another recall T59 but dealer is trying to tell me last time T was N alternator and having me wait over a week for apt to fix it, totally irresponsible and ridiculous. I was going about 20mph and could not stop the car.
When driving the vehicle, at different speeds each time the problem occurred, and applying the brakes, the vehicle will shut off and the steering wheel will lock. Requiring the vehicle to be restarted either rolling in neutral or fully stopped in park.
Recall has been issued but no parts are available - this has been in limbo for some time now. The vehicle has been having a lot of trouble the past two months - stalling, jumping, trouble shifting gears on its own, shutting off at stops, hard to make a smooth transition into different speed limits. I am concerned for my safety and have not heard of when the parts will be available.
Brake booster has a leak in it somewhere. When the vehicle first starts up, there is no braking assist, once the car runs for a few minutes the problem goes away. If the car sits for a while, it happens again on startup. I know there was a recall in a number of 2012 Durangos for a faulty brake booster and think maybe it should be extended to cover this one as well.
My 2012 Dodge Durango had a break booster falilure due to corrosion causing breaks not to work properly there is a recall for 2011 thru 2014 but the dealer says my VIN isnt in the recall even though its the same problem as the recall
Driving on a major highway in NJ on 7/21/16, all the car warning lights went on randomly and unexpectedly, windshield wipers went on on their own, radio shut off, all power was lost and car shut down almost immediately with limited or no braking or steering power and the car would not turn on any longer. I tried to make it safely to the side of the road (left shoulder was the closest) with big trucks and fast moving cars going by. Had it towed to an auto body shop which took 2 days to diagnose the problem which they deemed a failure of the main board which caused the alternator to fail which caused the battery to seize and fail as well. The costs of repair I had to pay to fix the issue on my 4 year old car with 92K miles on it was approx $1,500. The symptoms and diagnosis were almost identical to the P60 recall issued by chrylser but when I inquired with Chrysler about getting my vehicle covered under the recall and reimbursed for the costs of repair, they claimed that the recall did not apply to my car bc it is 180 amp vs 160 amp (?) but it is very obvious and clear to me that what happened to my car was exactly the same as the P60 recall. Not to mention it was a very dangerous situation that I encountered with my car stopping in the middle of a busy highway. It could have been tragic had I not been able to navigate it well. Chrysler is basically refusing to extend the recall to my VIN # and not reimbursing my repair costs.
Driving on interstate taking kids to school when brake light suddenly came on and vehicle brakes were like pushing a brick. Had someone pick up the kids and took to local repair shop I use. They informed me that the power brake booster had went out and when they called the dealership for a part was told it was on back order nationally with no estimate of the time to take to get the part in stock. Best guess was 3-6 months. No mention that the vehicle had a recall on the part (P41). Item repaired with a used oem part from a low-mileage Durango since no other part was available to use. I still have the defective part that had to be replaced along with documentation from repair shop that it was required to be replaced. On interstate again today with kids in vehicle and suddenly had no ability to go above 20 mph and pulled over to have car towed to dealership. Was taking it in for fuel pump relay (R09) recall this morning anyway. Fuel pump relay was repaired. Dealership says the wheels locked up on them and recommended replacing the power brake booster and master cylinder at a cost of $800 since it could be related to previous power brake booster repair due to a used part replacement. I asked if the part was covered under the recall and explained everything and was told that since it was done by another repair shop and a used part that the recall did not cover the part and it would be out of pocket nor could I recover the cost from the previous fix even thought the part was on back order. Asked for corporate contact and was given (800)992-1997. Spoke with representative and was told I would be called back. Late afternoon I called again since I was still waiting for the call back. I was told that the entire cost would be out of pocket and that the recall would not cover part or reimbursement since a non-Chrysler mechanic performed the work and a used part was used.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic ), 14V634000 (electrical system), and 15V115000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic). The contact attempted to make an appointment with the dealer and was informed that the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Lafayette, GA, USA