CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.
TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.
The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.
10.0
really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
34,857 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Durango. After the contact opened the front driver's door, she noticed that the front passenger side was on fire. The fire department extinguished the fire and informed the contact that the electrical wiring from the mirror caused the fire. The vehicle was towed to orange park Dodge (7233 blanding blvd, jacksonville, fl 32244). The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was repaired per NHTSA campaign number: 15V879000 (electrical system, interior lighting) days before the failure. The approximate failure mileage was 74,000.
The contact owns a 2012 Dodge Durango. While the vehicle was parked, the alternator caught on fire. The fire department extinguished the fire. The vehicle was towed to tempe Dodge (8005 S autoplex loop, tempe, AZ 85284, phone number: (480) 598-2329) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 15V879000 (electrical system, interior lighting) and 17V435000 (electrical system). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that the parts would not be available until January of 2018 and did not recommend an interim remedy. The approximate failure mileage was 100,000. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. While exiting the highway, the vehicle lost power and various warning indicators flickered. The vehicle was coasted to the side of the road and then towed to the contact's residence. The contact replaced the battery and drove the vehicle to the dealer. The mechanic diagnosed that the alternator assembly needed to be replaced. The VIN was included in NHTSA campaign number: 15V879000 (electrical system, interior lighting). The contact notified the manufacturer. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Sayville, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2012 Dodge Durango. The contact received a notification of NHTSA campaign number: 15V879000(electrical system, interior lighting); however, the remedy or part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Dodge Durango. While driving various speeds, there was a burning odor and the engine stalled without warning. The vehicle restarted, but the failure recurred numerous times. When the ignition was turned to the on position, there was an abnormal smell of burning plastic and thick smoke appeared from the vanity lamp and entered the vehicle. The contact turned off and exited the vehicle. A police report was not filed and there were no injuries reported. The vehicle was not towed due to the danger of the vehicle on the first attempt. The vehicle was later towed to the dealer where the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was included in NHTSA campaign number: 15V879000 (electrical system, interior lighting). The manufacturer also stated that the VIN was not included in NHTSA campaign number: 14V530000 (electrical system). The failure mileage was approximately 70,000.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA