The contact owns a 2011 Dodge Durango. While driving approximately 10 mph, there was a loud noise. The contact pulled into the driveway, looked under the vehicle, and noticed a large puddle. The vehicle was driven to a mechanic who diagnosed that the water pump gasket and bearing housing failed. The water pump, coolant, and thermostat were replaced. The vehicle was repaired. The manufacturer was contacted about the issue. The VIN was unknown. The failure mileage was 89,600. Updated 12/20/16

- Grand Forks, ND, USA

When starting the car, it acts as if it is going to start and continues to turn over then shuts off. We were able to get it home after several attempts to start it. The following day it started up as normal. I drove it to run errands around town. The following day I loaded up my two sons, ages 3 and 10 weeks in the car and the car wouldn't start again. I let it sit and the following day it shuddered and shut off twice before just acting like it was going to turn over while the red lightening bolt flashes on the dash. Now it wont start at all. The dealership stated I have to pay out of pocket to fix it because the recall isn't out yet. They also refused to pay for a rental. They know this is an issue and still refuse to do anything about it. What if I had my two kids in the car and was stranded somewhere? they just don't care. I don't have the money to pay for everything up front and wait to be reimbursed once the recall comes out. Now I'm stranded without a vehicle for god knows how long. This is crap!!

- Palm Bay, FL, USA

I had problems starting my car. The engine would try to turn over, but would not start. I put the ignition on run, pumped the gas a few times and it would eventually start most of the time. Took it to my mechanic and we replaced the fuel pump. That didn't fix the problem. After researching the issue we replaced the tipm. That has so far fixed the starting issue, but now my fog lights blink when I try to use my right turn signal. This is putting me and my family at danger while driving the vehicle and not being able to use my right blinker. The dealer here has said that we need to have the tipm "flashed" in order to fix the problem. So the cost of that is an additional $125. My fear is that this will cause even more dangerous issues as I have researched and read many experiences by other 2011 Durango owners. I have read about the upcoming recall P54 to fix the fuel relay. But now that problem is fixed and there is another problem created.

- Lubbock, TX, USA