The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. The contact was shifted into the park, restarted, and resumed normal functionality. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect. (RECALL RELATED INCIDENT)

- Hughson, CA, USA

The contact owns a 2011 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle failed to start and drained the battery. The contact stated that several unknown warning lights were illuminated. The following day the vehicle was started and driven to the local dealer, where the vehicle was diagnosed with needing the fuel pump relay to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 66,000. Parts distribution disconnect. (RECALL RELATED INCIDENT)

- Aguada, PR, USA

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.

- Syracuse, IN, USA

The contact owns a 2011 Dodge Durango. The contact stated while driving at 5 mph, the vehicle stalled without warning. The contact restarted the vehicle however, the failure recurred. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) and related the failure to the recall campaign. The vehicle was not taken to a dealer to be diagnosed. The contact called victory Chrysler Dodge Jeep Ram (64 greensburg St, delmont, pa 15626) to schedule an appointment to remedy the recall and was informed that the parts were on back order. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 148,461.

- New Alexandria, PA, USA

The contact owns a 2011 Dodge Durango. The contact stated that her vehicle was repaired under NHTSA campaign number: 19V813000 (electrical system). After the repair, while driving 45 mph the vehicle began to experience the symptoms stated in the recall. The vehicle was not taken to a dealer. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V813000 (electrical system) however, the VIN was no longer included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 259,000.

- Kokomo, MS, USA

Alternator failure

- Bell Gardens, CA, USA

On August 22, 2020 while driving to and from a restaurant my car components notified me of a battery issue with the red light on. I then kept driving to park the car and while the car was parked it started to stall unusually but the engine car did not stop completely. Then there was heat coming in from the air condition vents with a rubbery smell then I had to turn the car off. I did not want to open the hood because there was smoke coming out of the engine. I was afraid opening the hood might have caused a fire feeding oxygen to the engine. I called usaa roadside assistance and provided me with a wrecker with assumed name sally's towing service. The wrecker was unable to jump start the car and movie it neutrally. He had to forcibly pull the car with the tires locked onto the flat bed. We took it to our mechanic at usa motors. Our mechanic inspected it and found a rare occurrence in which the alternator was overcharging the battery causing the battery and the power train control module to melt thus causing the smoke and foul odor and the car left with no power or control.

- San Antonio, TX, USA

While driving at about 25 mph, the nuetral light at the AWD high and low shift knob lit up and the vehicle stuck into low. Upon trying to get it to shift into high the transmission stuck in neutral and will not move.

- Oral, SD, USA

I had a fuel pump relay replaced in 2015, and have had a lot of small problems with the electrical system over the years. Once the vehicle passed 80,000 miles this year all kinds of things started happening. The cooling system went haywire and my auto repair shop had to replace the radiator. I've been experiencing problems with my vehicle hesitating to start like it is not getting fuel, and have trouble accelerating so I cannot pull out in heavy traffic unless there is a good break which is absolutely ridiculous having a hemi V8 engine! I've been towed twice this year when the vehicle would not start at all but then it ended up starting when it got to my auto repair shop or the dealer. I was not only embarrassed but wasted time and money. My mechanic did a lot of diagnostics and ruled out everything except the fuel pump relay. I did some research and learned about the recall so I went to the dealer and asked them to apply the fix. They hassled me and said they 'can not trust your mechanics' and made me pay for diagnostics and said there was no fix for the recall. They ended up finding another problem basically telling me my mechanics were wrong and charged me over $800 for a new PCM. They did install a new fuel pump relay at my insistence even though it was the original part and not a fixed part. It resolved the starting issue and I stopped getting any warning lights. The vehicle still didn't accelerate or handle properly and not even four months later and the same problem is happening again! the fuel pump relay is obviously failing again and I am not confident the PCM had a problem if I'm still getting the same issues. Could it be the tipm I keep reading about? the dealer didn't mention that. I'm afraid I am going to be stranded with children or worse that the vehicle is going to cut out while moving in traffic!! this is an extremely unreasonable safety risk! (recall related incident)

- Fredericksburg, VA, USA

While driving my Dodge Durango on city streets as well as multi lane highway the vehicle will unexpectedly experience a stall condition. I have experienced this failure approximately six times. Placing the vehicle in neutral while in motion to attempt a restart was unsuccessful as I found that the vehicle must be in park for a restart. This is especially concerning on the multilane highway at 50 mph speeds, as the potential for collision without power is of great risk to me. Having to place a vehicle in park if unable to coast to shoulder or curb lane puts everyone in the area at risk of collision and exposing myself and family to a rear end collision at increased highway speeds. On city streets I have experienced a loss of power at approximately 20 mph while mid turn through an intersection resulting in me blocking the intersection while attempting a restart. This has occurred in both left and right hand turns. Of note my family members with less driving experience could be at risk of collision/injury should the engine die suddenly. I have also experienced approximately twenty occurrences where my vehicle fails to start. I have noted that this usually occurs after a short drive with an attempt to restart after approximately 30 mins which results in the no start condition. An example would be a trip to a grocery store. Frustrating beyond belief. Chrysler service center unable to help as no parts or remedy available for the ordered recall. Contacted Fiat/Chrysler rep but he was of no assistance. The rep insisted that the vehicle was safe to drive but I strongly disagree. His remedy is to tow the vehicle at my cost to the dealer upon experiencing stall but I feel that driving the vehicle to failure is grossly negligent.this Dodge Durango is not only unreliable having experienced so many no start conditions but the stall at speed is certainly unsafe.

- Sault Ste Marie, MI, USA

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact called the waynesboro Chrysler Dodge Jeep Ram dealer located at 480 highway 25 North, waynesboro, ga 30830, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hephzibah, GA, USA

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Danville, IL, USA

My vehicle has been stalling after I turn it on second try it will sound like I'm running out of gas third time is a charm car will stay on but sometimes hesitate to when pushing the gas when at a complete stop car feels like it's going to stall until I tap the gas there is also a crackle in the dash board when car is on ac turns on, on it's own I've contacted the dealer with these issues and they tell me that it has nothing to do with this recall and does not send my car in for an inspection

- Tucson, AZ, USA

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer friendship Dodge located at 3193 w state St, bristol, tn 37620, was notified of the issue and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mountain City, TN, USA

The contact owns a 2011 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure recurred four times. The contact also stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact called gandrud auto group (1001 plaza way, green bay, wi 54302), and informed the dealer of the failure. An appointment was scheduled. The contact received notification on NHTSA campaign number: 19V813000 (electrical system) however, the part needed for the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 171,000. VIN tool confirms parts not available. (recall related incident)

- Suamico, WI, USA

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakeland, FL, USA

My car gets stuck in 4low when in AWD. Car stalls all the time they have not fixed that recall as of yet. My check engine comes on and tire sensors to 0 on all sides when tires are fine. I can't turn left or right without clunking jerking. Dodge dealer knows the transfer cases have issues but no recalls. The Dodge forum is full of complaints about same issue happening to least 20 others I have seen so far. I'm being charged about $5000 to change transfer switch and case now. But with so many of us why hasn't this been recalled. I think the whole problem is our computers are faulty. I have all kinds of lights flashing up at times for no reason and no codes are found with cel on. I was driving out of a store car park when light flashed and car got stuck in 4low now I live only to get to is from a highway and when that is 55mph and I can only go 20mph with wide turns we have an issue.

- Oak Harbor, WA, USA

Rfuel pump relay recall, Sept. 2019. No part available, or know when part will be available. Vech. Hesitates but has not died out yet. Tired of waiting. Will buy a Ford next time.

- West Liberty, OH, USA

I was driving down the highway at 70 mph and the car stalled shortly after the etc indicator light started flashing next to a "fcw off" and orange triangles appeared in my side view mirrors. The engine light came on, acc off indicator light came on along side with the ESC light. It started back up so I took it to Firestone for a diagnostic, they said it was some minor electrical issues but the torque converter on the transmission needed to be fixed first and informed me that they didnt do any transmission work.they referred me to A-team transmissions, took it a got a second diagnostic and I was told that it wasn't a transmission problem but suggested it was the ABS system. They said they didnt work on it so I took it to a third auto care shop and they said it was the mass air flow sensor. Had it cleaned and the problem still resulted in jerking, losing compression, and occasionally wanting to stall. I couldn't get a straight and I didn't want to pay for anymore diagnostics. Hooked up my obd II diagnostic system and the only codes I got were P0113, P0300, P0304, and P0340. Parked my car in my back yard and tried to avoid using it until it has been fixed.

- Columbus, OH, USA

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 60 mph, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred. The vehicle was towed to the residence. The contact called landers Dodge Chrysler Jeep Ram (2701 benton rd, bossier city, la 71111, (318) 797-1233) and was informed that the vehicle was not subjected to a recall. The contact linked the failure to NHTSA campaign number: 17V435000 (electrical system). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 145,000.

- Bossier City, LA, USA