This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Durango hybrid. The contact turned the vehicle on and once they put the vehicle into park, the vehicle accelerated. The instructions stated that the vehicle could not be shifted into drive without the brakes being pressed. The brakes were applied and the vehicle continued to accelerate. The contact also was only able to control the steering wheel with minimal ability. The contact was unable to stop the vehicle until it crashed into the garage. The contact spoke with the manufacturer and was told that the vehicle would be inspected by an engineer, but that had not happened when the complaint was filed. The failure and current mileages were 50,000.
- Portland, OR, USA
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- Portland, OR, USA