This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (Air Bags) and 16V352000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts were still not available even though a letter was received which stated otherwise. The contact recently called back the same dealer and was informed that the dealer was only receiving a limited supply of parts and could not service the vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall (not sure). While driving (40 mph to 45 mph) on a rainy afternoon on Saturday November 18, 20017 the right side panel airbag deployed without been in any type or accident or nothing, besides that it was raining very hard. It sound like a big explosion inside the car making me almost lost vehicle control.
Takata recall we never recieved a recall notice for either airbag! this is unacceptable since this is a safety issue! I am only finding out that our vehicle is one of the ones affected through a facebook link! beyond upset! eapecially if we could have gotten into an accident!
The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodland Hills, CA, USA
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The contact owns a 2007 Dodge Durango. While the vehicle was stationary, the air bag indicator remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I was notified on July 1, 2016 there was a recall on my vehicle. Cherry hill Dodge had me scheduled once where I sat for 2 hours then they came and told me they did not have the parts yet. Here it is the middle of January and they are still saying they do not have the parts. This is affecting w/ho I allow in my vehicle and I am very nervous about this. When will this be fixed
Nothing has happened yet on my vehicle. However recall S43 / NHTSA 16V-352 was released in July and Dodge still does not have parts to replace the passenger airbag and there is no status thru Dodge on when the parts will be available.
Takata recall. The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Dodge Durango. While driving 70 mph, the air bag warning indicator illuminated. The failure recurred a few times. The vehicle was taken to a dealer where it was diagnosed that the steering column clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
My family was in a violent car accident involving our 2007 Dodge Durango. We were hit "head on " in the driver's side by an SUV going between 60-80 according to state police. The entire driver's side of the truck was completely caved in by the impact that included flying glass, metal fragments etc. The airbags did come out, but did not inflate and just came down like a "cape". they were useless in preventing any bodily injuries. My wife was driving and injured her left shoulder, her back and up into her neck. My daughter was in the back driver's side passenger seat and hurt her head pretty bad. I was in the front passenger seat and hurt my knee, wrist and shoulder. My son was in the back passenger seat and hurt his back. We were going 30 mph in right hand lane and the driver of the other car was speeding down the middle lane and lost control after clipping a car, several behind us. Witnesses say he was going 100 mph. We did not know there was a recall on the 07 Durango for airbags, and this could have been a fatal crash.
The contact owned a 2007 Dodge Durango. After driving into a hole at 35 mph, the air bags deployed unexpectedly. The deployment caused the contact to crash into a telephone pole. A police report was filed. The driver sustained injuries to the chest, stomach, and left arm. The passenger sustained injuries to the right knee, hand, hip, and left knee that required medical attention. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was 123,000. The VIN was not unavailable.
The contact owns a 2007 Dodge Durango. The contact stated that while driving at approximately 35 mph, the esp warning indicator illuminated as the vehicle shook. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The contact also mentioned that the vehicle was serviced under a manufacturers air bag recall. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
I called autonation Chrysler Dodge in centennial Colorado where I purchased my vehicle and they refused to fix my safety recall for a driver airbag inflator. They told me they didn't have time and I would have to leave my vehicle for days until they got around to it because their dealership isn't "a doctor's office!" I am appalled. I am pregnant and have a 4 year old daughter in this vehicle everyday. I can't just leave my car until they get around to it. Please help.
Takata recall. The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2007 Dodge Durango. The contact stated that the recall notice for NHTSA campaign number: 15V313000 (air bags) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and there was not an estimated time for when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Dodge Durango. The contact received a notification of NHTSA campaign number: 15V313000(air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received the recall notice from Fiat Chrysler automobiles for the airbags in May. The notice said that parts weren't available and that I would be notified when they were. I never heard from Dodge, so I called reno Dodge on October 3rd to request service. I was told that I would get a return call with more information. On October 9th, I still hadn't received a return call and called a second time. I was forwarded to the service department once again and left a message on their voicemail. This call was also not returned. On October 10th, I went on the web site and chatted with the online agent. I explained the situation and was told that I would receive a call from someone who could help me. I still have not received a call to remedy my recalled airbags.
The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bag)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Groesbeck, TX, USA