This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel tank over flow, thanks to Dodge my three year old son spent six hours in the emergency room and patches over his eyes for over a week after being sprayed with gas that shot out of the tank on fill up. I will be advising an attorney next Monday.
The contact owns a 2007 Dodge Durango. The contact stated that while refueling the vehicle, fuel would spew from the filler neck after the automatic shut off engaged. The vehicle was not inspected by a dealer or mechanic nor was the vehicle repaired. The manufacturer was contacted and advised him to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 35,000.
I have a 2007 Dodge Durango limited vehicle. At about 45,000 miles when filling up the gas tank at any gas station and letting if fill up to the automatic cut-off, gas spills out with great force right after the pumps auto cut-off. It spurted as far out as about 2-3 feet from the car and then continues to come out and go down the side of the car. I would estimate that there is probably at least 8-12 ounces of fuel spillage everytime this happens. This is a fire, safety, and environmental hazard. It is my understanding from doing research that there are many people that have this problem in Chrysler vehicles. Many years 2005-2009 Durangos, Jeep Wrangler, and Jeep Cherokee. It is clear that Chrysler continues to put faulty filler tubes and gas tanks on their vehicles even after they knew they had a problem. I have seen over 200 complaints of this problem on various model years of Durango's just in this past year. Chrysler gives the run around expecting people to pay anywhere from $200-$1500 to fix this problem that should be fixed by them for faulty equipment. There are also plenty of videos on the internet showing this problem. I urge you to open an investigation on the 2007 Durango and other models and institute a recall to force Chrysler to fix this problem. You all investigated Toyota only after 32 complaints which ended up being more user error than anything. I know that NHTSA has got a lot more than 32 complaints on this issue. Please be consistent with your investigations and start one for this problem.
When fueling one to two quarts of gas will burp out after gas has shut off. I know that the 2005 Dodge Durango has the same problem and has been fixed under a recall
The contact owns a 2007 Dodge Durango. The contact noticed that when fueling the vehicle, the fuel would spill out onto her clothing and onto the ground. The failure was similar to recall 05V034000 (fuel system, gasoline: Storage: Tank assembly: Filler pipe and cap). The dealer or manufacturer had not been notified and the vehicle was not inspected or repaired. The current mileage was 36,000 and the failure mileage was 26,000. The VIN was unavailable.
- Milton, WV, USA
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When filling the fuel tank, at the completion of filling the pump automatically shuts off as normal but about 1-2 seconds after approximately 1-2 quarts of fuel comes rushing out of the filler neck. If I am lucky enough to have selected a fuel pump with a rubber "shield", the fuel only spills all over the side of the truck and then creates a sizable puddle on the ground. If I use a pump with no "shield", I usually end up with a saturated sleeve even if I try to gently finish filling the tank. I am very concerned about this problem causing a fire and injuring not only myself and my family, but any others near me at the gas station.
My 2007 Dodge Durango spews fuel out when I fill up. At first I thought I did something wrong, but it does it even when I fill up very slowly. After a bit of research and speaking with my mechanic it seems to be a common problem and I wish Dodge would do something about it- they did for the 2005 model year. How is this any less dangerous? I haul my kids around in this vehicle all the time and the last thing I want is anything to happen to them.
On my 2007 Dodge Durango every time the gas tank is filled it overflows onto the ground which is a safety hazard. The fumes are bad inside the truck after this overflow and I have a child riding in there so I have to wash the truck every time this happens. At first I thought it was a faulty gas pump but after it happened repeatedly at various stations I realized it was the vehicle. Then I thought it must be the filler neck so I took it to a shop to have it replaced because it is out of warranty and $213 later it still overflowing on the ground. Next I looked online to see if anyone else was having the same problem and discovered many many people are. 2005 through 2008 that I have seen and everyone says you have to replace the fuel tank because of a defective valve. There was a recall on 2005 models and I can see why Dodge would want to ignore the problem on the rest because it will cost them money but I cannot understand why the government has not forced them to do a recall. This problem is obviously a manufacturer defect. What other vehicles dump gas on the ground when they are 3 years old? none! a recall needs to be done on these vehicles before someone gets blown up or burned.
Fuel sprays out of fill hole when tank is filled and pump shuts off. This has been doing this for years, and I just learned this was a common problem to Dodge vehicles. To correct, I never fill the vehicle up.
I recently purchased a 2007 Dodge Durango had it brought up on 12/1/2010. The tank was empty so I went to the local gas station to fill up. Let it shut off by itself when full and there was gas spilling out of the tank after it shut off. I assumed it was the pump. So few days later had to fill again it did it again different gas station. There is something seriously wrong with this tank and a really big safety concern for fire or if you don't clean the gas off the side of the vehicle near the tank right away. I am a mother of 2 small children and this terrifies me. My car has less then 36,000 miles and not even a true 3 years old this should still be considered a factory warranty issue or do the right thing and put as a recall. All you have to do is google this and there are hundreds to thousands with the same issue. www.youtube.com/watch?V=fs5U63cn-II here is a youtube video of the issue mine does as his does also. I just got this vehicle and not even driven more than 23 days and the fuel tank is messed up, and now the gas cap light is coming on and wont go off, and the malfunction light on the instrument panel is now coming on. I believe its all from this fuel tank issue. I cant afford an expense like this. No one could predict an issue like this.
The fuel tank shut off or overfill device that prevents overfilling is failing on all Dodge Durangos in our fleet. This allows the vehicle to "burp" out approximately 2 quarts of fuels with enough force to hit the adjacent pump.
The contact owns a 2007 Dodge Durango. The contact stated that while filling her tank, the fuel spilled back out onto the ground. The vehicle had not been inspected or repaired. The failure mileage was approximately 46,000. The VIN was unavailable.
The contact owns a 2007 Dodge Durango. The contact stated that when fuel was added to the vehicle it spilled out of the fuel tank. The dealer inspected the vehicle and when they added fuel to the vehicle the identical failure recurred and sprayed from the filler tube once the tank was full. The dealer stated that the fuel tank was neither under warranty or recall. The failure mileage and current mileages were 66000.
I have a 2007 Dodge Durango. The last three times I put gas (at two different gas stations) the gas sprayed back out with lots of force. The last time, I did not even fill the tank completely and still the gas spilled out. At first I thought it was the gas pump, but it has occurred at two different gas stations. The employee at the gas station indicated that they seen the same problem with other Dodge Durango. I am very concern because of the danger this situation represent. Can anyone please help?
1. I noticed the past few times I filled up, gas would spew under pressure once I took out the gasoline hose. I thought it was the gas station, but it does it at all stations. 2. it does this every time I fill up the vehicle with gasoline. Gasoline comes out under pressure and I think its a fire hazard. 3. well, I cant fill up my car because of the problem. I looked into it and notice there was a recall on 2005 Dodge Durango. I took my 2007 Dodge Durango to dealer and told them about the issue. I was referred to Chrysler corporate, where they told me I would have to pay a 100 dollar copay since there is no recall on my model year and my car is out of warranty. I feel Dodge did not correct the issue with the recall and I should not have to pay for a clearly defective product that has already been previously recalled on other model years.
I own a 2007 Durango. About six months ago, I noticed that when fueling up, when the tank was full, gas was blowing out of the fill valve while the gas nozzle was still in the fill valve. I talked to the dealer about it, but the service manager basically blew me off, like it was my fault. I started watching whether the amount of fuel in the tank upon filling up mattered--it did not. The fuel would spill out no matter if the tank was on empty, 1/4 full, 1/2 or 3/4 full. I tried fueling up first thing in the morning thinking heat had something to do with it--it didn't the fuel still spewed out. These things were tried as a result of statements made by the service manager.
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- Chandler , AZ, USA