Power windows: Approximately 2 years ago, the passenger front window slipped down and would not come up. We were told by Dodge that it would be @ $500 fix (power window motor/labor). We managed to get glass up and left it alone. Not long after this, my driver window was broken by a rock and replaced by safelite, just the glass. Recently, the driver power window started acting up, fell down in door and broke. When glass was replaced 2nd time, safelite told us the following information: Dodge vehicles can only be replaced with Dodge glass and that up until @ 2 years ago, the 2 brackets holding the glass to the movable power arm was a metal bracket. This metal bracket has now been replaced with a type of plastic bracket attaching to movable power arm. Herein lies the problem: Over time, the metal brackets rust from moisture (rain) losing all adhesive in it that holds glass in place. Once adhesive is gone, the glass comes out of bracket and drops into door or can fall out. Even if glass does not break, there is not an adhesive available that one can try to adhere to groove in bracket to set glass in. Therefore, the consumer is forced to purchase a new glass that has new plastic brackets that attach to movable power arm and may be rooked into purchasing new arm/motor. Now we know that passenger window problem is lack of bracket adhesive, arm/motor work fine. To make matters worse, our 2003 Ram 1500 pick-up is having these same issues with both front windows! rear windows on both vehicles seem to be ok, because they are used much less. The window motors on both vehicles are fine-it is these brackets and lack of adhesion to window glass that is the problem. We could possibly be paying @ $1,500 to fix 3 front windows on our vehicles. Extreme safety hazard not able to raise/lower window - safelite replacing many Dodge windows due to this exact problem.

- Gainesville, GA, USA