CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
3.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,311 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. While driving in heavy rain, the driver side windshield wiper failed, but the passenger side wiper continued to operate. The vehicle was taken to a dealer and they stated that the linkage failed. The linkage has not been repaired. The speed was unknown. The current mileage was 49,406 and failure mileage was 49,330.
On the evening of 6-28-07 while driving home from work during a thunderstorm the windshield wipers were running. The rain intensified so I switched the wipers to high speed suddenly the left (driver's side wiper stopped working and jammed against the running right wiper. Luckily there were no cars in front of me and I was on a stretch of road where I could slow down and get over to the shoulder. Upon inspection it appeared that the left wiper linkage broke as I was able to move the wiper without resistance so I moved it to the far left position and it was out of way of the right wiper which was still operating. I waited for the storm to subside then drove on with the right wiper working and the hazard flashers on, and was able to limp home without further incident. Had a car been in front of me at the time of failure the outcome would have been much different. I have an appointment with the dealer to look at the car on 7-2-07 and repaired the wipers.
Windshield wiper drive arm from wiper motor armature to driver's wiper broke, causing driver's wiper to fail and simultaneously jam passenger wiper while school bus was stopping in front of vehicle. My 20 month old Dodge Durango was being driven home from school by my daughter. This entire wiper pivot arm assembly is a terrible design and construction. It is failure by design. I have the failed part and assembly and can ship it to you if you to have engineers inspect.
- Apollo Beach, FL, USA
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- Mobile , AL, USA