CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
1.2
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
153,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango equipped with primewell valera ht tires, size: P265/65/R17 (na). While driving approximately 70 mph, the front passenger tire began to shred, which caused the vehicle to lean suddenly. The vehicle was towed to the contact's home. The contact notified Firestone complete auto care (301 oak spring rd, Washington, pa 15301, (724) 250-8251) of the failure, but the tire was not diagnosed or replaced. The dealer and manufacturer were not notified of the failure. The vehicle failure mieage was 133,000 and the tire failure mileage was 500.
The contact owns a 2005 Dodge Durango equipped with nitto terra grappler G2 tires, size: 285/70/17. While driving 45 mph, the rear driver's tire blew out and shredded without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and dot number were unknown. The tire and vehicle failure mileage was 174,000.
- Oxard , CA, USA
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- Millsboro, PA, USA