CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Dodge Durango slt 4X4 tire pressure warning light I purchased this vehicle new with approximately 35 miles on it. We test drove the vehicle and noticed the tire pressure warning light was on. It was taken to the service department as we were in discussing financing. It was brought out to us to take home and the light was still on. It was taken back to the service department to be checked again. One hour later it was brought back out and the light was still on. We were told that we would have to exactly duplicate the speed that caused the warning light to go on and maintain that exact speed for 15 to 20 miles for the system to reset and the light to go off. Mission impossible if you ask me. We now have 800 miles on the Durango and the tire pressure warning light is still on. I am told by my dealer that they have checked the tires and nothing is wrong they do not know what else to do. He offered to see if they can disable the light, but then what safety am I getting for this feature? I am beginning to think this is a material defect of some sort in the technology. My sister has a 2005 Ford Expedition 4X4 and is experiencing the same problem.
- Broomfield, CO, USA
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- Broomfield, CO, USA