CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
3.5
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,462 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drive a '05' Durango. This morning on my way to work I slowed to turn into my parking lot and the vehicle did not turn. The sterring wheel had locked while the vehicle was in drive, still running and moving forward. I immediately locked up the breaks, just prior to going in the ditch. I then put the vehicle in park and the engine stalled. The vehicle did refire and I reached my destination. Within 30 minutes I had dropped the vehicle at the dealer. I have since been informed they can find nothing wrong with this vehicle, as expected.
- Havelock, NC, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Rockwall, TX, USA