CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 100,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- not sure (1 reports)
seat belts / air bags problem
Helpful websites
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A D V E R T I S E M E N T S
The plastic on the seatbelt buckle broke off which keeps the belt from tightening up for a carseat. I do not know why on earth you would make a seatbelt out of cheap flimsy plastic. It just goes to show that the Pride American craftsmen take in their work is going down the drain. The cost of vehicles and vehicle repair keeps going up, but the materials used are getting cheaper and cheaper. there are a few interior items in our Durango that have cracked because they are cheap plastic (it is from daily wear and tear no misuse, or abuse). They will have to replace the whole seatbelt which I am afraid to find out how much that will cost.
- mcfamily, Concordia, MO, US