CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,028 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When filling up the gas tank, the fuel tank filler tube inlet check valve does not function properly. It does not close and gas always spills out. I am afraid that gas spills out while driving. At times, with the keys in the ignition, the car will turn off by itself if I am moving slowly. I bought this truck in 2006. The first year, I brought the car in for stalling on its own. The dealership told me that there was nothing that they could do and the car did not have a problem. I brought the truck in about three times for the same problem and every time, nothing was resolved. After that I did not have the money or the time to continue bringing the truck in for a problem that the dealership was saying they could not find. Over the years, I have just dealt with this truck stalling on its own. About 1 year ago, I noticed that the car started spilling out gas if it was filled up. I did not know there was a recall until I researched the problem online. I found that there was a recall. I contact Chrysler customer care, they looked up my VIN # and told me that they did not have any recalls listed on my particular truck. I explained to the representative that my car had a problem with the fuel tank filler tube inlet check valve and that gas spilled out. I told them that I was afraid that gas was spilling from the tank while I was driving. The representative told me that there was nothing that they could do and told me to take the truck to the dealership. I am afraid that if I take the truck to the dealership I will be responsible for all of the expensive charges to fix this problem. I do not have the money for this since I am paying $700 a month for a truck that should never have been financed at that amount in the first place and is not worth the amount still owed. The consumer stated she was involved in a head-on-collision on April 25, 2011 and the air bags did not deploy. Also, the rear wiper made a whistling noise. Updated 08/12/11
2005 Dodge Durango passenger airbag sensor light will not turn off.... so when no one is in the seat at this point I don't feel the airbag will go off during a crash.... as it may be sensing a possible child's weight in the seat.
Passenger airbag turns off without anyone in seat, or with someone in seat who exceeds weight limit.. not all the time, but sporadically. Have had it into Dodge dealership numerous times, even had a Dodge/Chrysler specialist fly in to repair. Still not repaired.
Driver airbag warning lamp comes on intermittently, and vehicle stalls. Been back tot he dealer numerous times and all modules reprogrammed over and over with no resolution.
: the contact stated while driving 30 mph in a curve the vehicle crashed and the air bags did not deploy. The contact tried to avoid a road hazard and lost control of the vehicle and crashed head on into a tree. As a result of the crash, neither front air bags deployed. The contact was wearing a seat belt; however, the contact sustained a whiplash injury. The vehicle was towed to the dealer for repairs after being inspected by the insurance company. The insurance company is having the vehicle repaired. The police were not involved since the accident happened near the residence on a country road. Daimler Chrysler denied any responsibility, claiming that their inspection revealed that the threshold for air bag deployment was not met. The impact was absorbed by the vehicle's crush points. Also, during electronic testing no fault codes appeared that would have indicated any malfunction at the time of the incident.
A D V E R T I S E M E N T S
- Manassas, VA, USA