CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
Recall repair failed and is possibly causing drivability issues - constantly stalling and lots of hesitation.
Chrysler says the recall was only warranted for 2 years!!! What good is a recall if it doesn't solve the problem?! Like other owners complained, they replaced it with the same bad parts.
What good is the NHTS commission if they let them get away with this?
A D V E R T I S E M E N T S
Recall repair failed and is possibly causing drivability issues - constantly stalling and lots of hesitation.
Chrysler says the recall was only warranted for 2 years!!! What good is a recall if it doesn't solve the problem?! Like other owners complained, they replaced it with the same bad parts.
What good is the NHTS commission if they let them get away with this?
- Richard D., Sicklerville, NJ, US