CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
62,899 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a used 2005 Dodge Durango limited on 4/3/2012. After the purchase I went to the gas station to fill it up. Gas spilled out of the tank when I attempted to fill the tank. Since then, this has happened two more times. I contacted Chrysler and filed a complaint because this is a serious safety issue. I was told there was a recall on the gas tank filler tubes on some Durangos, but that the recall was not for 2005 models. This is a fearful situation as I bought this vehicle to Transport my grandchildren.
I just purchased this vehicle used from a certified Chrysler dealership. Before finalizing purchase, the dealership filled the gas tank for us. The sales manager noted that he needed to clean up the side of the vehicle--that the gas pump had overflowed. 2 days later when I went to fill up the tank, I had the same issue--the gas tank overflowed. I have looked this issue up online and it seems there was a recall for only a select set of VIN numbers. According to Chrysler, my vehicle was not a part of the recall. Clearly, my vehicle should have been included. It appears the fix to this issue is to replace the gas tank. Also, it is now clear to me that the 2 small rust bubbles near the gas tank are being caused by gas overflowing every time somebody fills up the vehicle. This is a safety issue and should be fixed by the Chrysler corporation.
When my Durango is filled with gas it will not automatically shut off the gas pump but instead gas comes spitting out the fuel opening. This occurs every time that I fill my vehicle up. I do not fill it up anymore because I don't want gas all over my clothes, shoes or down the side of my vehicle and not to mention the puddle of gas that accumulates on the ground. I notified my local Dodge dealer as well as daimler-Chrysler but was told by both that my Durango was not in the recall notice even though it was doing the same thing as what was described in the recall. They advised me that my fuel problem was probably something else all together without even checking it out. I am on a limited budget due to unemployment and I cant afford to have the fuel tank replaced. I don't feel like I should have to replace any part on the fuel system because I truly believe that my inlet valve is faulty due to manufacturers error. In reading over the recalls it states that the problem was fixed and no other vehicles were involved but Dodge doesn't even want to consider that maybe there was a problem with all of the 2005 inlet valves. I just want to feel safe again in my vehicle and not afraid to stop and get gas.
To whom it may concern, I have a 2005 Dodge Durango 5.7L. Recently after filling the fuel tank the fuel "spits back" out of the filler tube and down the side of the vehicle to the ground. I have read numerous complaints online for this exact problems on these and other Chrysler group vehicles. I started a case with Chrysler and took the vehicle to the dealership as they wanted. After the inspection they determined that my vehicle does not fall under a recall for the exact same problem. There is a tsb # 14-001-09 to repair this problem, but, my vehicle is not in the VIN range for the repairs. I feel it is more of a safety issue and an environmental issue than an inconvenience. The dealer states that the fuel tank needs replaced at a cost of over $800 for the tank and 2.5 hours of labor. The fuel tank does not take that long to replace. Is there anything that can be done to get these vehicles repaired" or should we just continue to spill raw gasoline on the ground after every fill up" if I were the only person having these issues I would take ownership of the needed repairs and fix it myself but, as we know there are thousands of vehicles with the same issue. Please contact me if there is any solution to this problem. Thanks.
The contact owns a 2005 Dodge Durango. The contact stated that while refueling, fuel leaked from underneath the vehicle. The fuel cap and engine warning light also illuminated on the instrument panel. The vehicle was not taken to the dealer for a diagnostic test. The contact replaced the fuel cap, but the failure continued. There was a recall under NHTSA campaign id number 05V034000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap), that may be related to the failure. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 50,000.
- Holden, ME, USA
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The contact owns a 2005 Dodge Durango. The contact stated that the filler inlet valve would not stop fuel from flowing into the fuel tank when refueling. The failure would cause gasoline fuel to be spilled out of the tank and onto the ground or the contact. The manufacturer was notified of the failure, but advised the contact that the vehicle was not included in NHTSA campaign id number: 05V034000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap). The dealer was not contacted and the vehicle was not repaired. The failure mileage was 30,000 and the current mileage was 59,000. Updated 06/01/12
The contact owns a 2005 Dodge Durango. The contact stated that after refueling, a large amount of fuel would continue to emit from the filler neck and onto the ground and the contact's clothing. There was a recall associated with the failure under NHTSA campaign number 05V034000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap); however the contact's VIN was not included. The vehicle was taken to an authorized dealer where the fuel tank inlet check valves were being replaced. The approximate failure mileage was 84,000.
The contact owns a 2005 Dodge Durango. The contact stated that while refueling, fuel spilled out from the filler neck. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure, but offered no assistance since the vehicle was not included in the recall associated with NHTSA campaign id number 05V034000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap). The vehicle was not repaired. The failure and current mileages were 44,000.
When refueling, it causes the pump to stop sending fuel and then the fuel gushes out all over the vehicle, nozzle, and ground. Mine is much worse than this example: www.youtube.com/watch?V=B0-_9wg6dw4 I called the dealership in richmond, ky and they said my VIN did not fall in their tsb/recall for this very same symptom.
The contact owns a 2005 Dodge Durango. The contact stated that fuel spilled onto the ground while fueling the vehicle. The failure was experienced numerous times. The vehicle was not taken to the dealer to have a diagnostic test erformed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 47,000 and the current mileage was 107,000. The VIN information was not available.
My gas tank splashes back at me when I fill it. When I went to get it checked out I was informed that my VIN number was not on the recall list that is stating an identical problem to other 2005 Dodge Durangos.
The contact owns a 2005 Dodge Durango. The contact stated that when refueling to full capacity, the filler cap would not shut off and cause fuel to leak onto the ground. The dealer and the manufacturer were notified of the failure, but denied any assistance stating that the vehicle was not included in NHTSA campaign id number: 05V034000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap). The vehicle was not repaired. The failure mileage was 97,000 and the current mileage was 130,000.
When I fill up with gasoline, if I do not stop 2 gallons shy of a fill or slow it to a trickle, it will spew about a 1/2 gallon of gasoline down the side of the vehicle. I have done an online search and found Chrysler is recalling close to 25,000 2005 Dodge Durango vehicles as the fuel tank filler tube inlet check valve may not fully close at the end of refueling. This could allow some fuel to escape from the vehicle through the filler neck at the end of refueling. I called and my particular 2005 Durango was no included in the recall while clearly having this same problem. I would like to see if Dodge would expand their recall to those experiencing this exact problem.
The fuel filler spits fuel back out of the tank while filling causing an overflow onto the truck, the ground, and the person filling the fuel tank. Dodge has issued selective recalls for this same issue, but apparently there aren't enough complaints about my particular year to do anything about the problem. (according to Dodge customer service) there are recalls for Durango's both newer and older than mine for the same issue. Apparently a health hazard and a fire hazard isn't a concern to Dodge unless enough people complain...what exactly is that cutoff point?
The contact owns a 2005 Dodge Durango. The contact stated that the fuel tank would overflow when filled, which the contact advised was caused by a defective rollover valve. The vehicle was taken to the dealer who advised that he has to replace the fuel tank to repair the failure. The manufacturer was notified and a claim was filed. The failure mileage was 65,000.
The contact owns a 2005 Dodge Durango. The contact stated that fuel emitted from the fuel tank while refueling. The vehicle was taken to the dealer and the manufacturer was contacted, and confirmed that the VIN failed to qualify for repairs under NHTSA campaign id number: 09V003000 (fuel system, gasoline:storage:tank assembly). The vehicle was not repaired. The failure mileage was 68,000 and the current mileage was 78,000.
When fueling my vehicle, the gasoline always overflows and spills out onto the ground and myself when the tank gets full. My VIN # was not included in the recall and we just bought this used from a dealership. Is there any way we can get this remedied at no more cost to us?
While filling up the gas tank, gas sprayed out once the tank hit full. I called Dodge due to the fact there was a recall on this exact incident with the same year, make, and model. I was informed that my VIN was not one of those that was included in the recall. But I was offered to go ahead and pay for the repair and then call them back and they would give me a Chrysler address I could send a copy of the original form of payment and the detailed bill and they might reimburse me for my expense.
When I fill up the gas on my 2005 Dodge Durango the gas comes spraying out the filler hose all over the side of the truck and at one time the gas sprayed on my clothing also. This could be a serious issue if I happened to smoke, but it's a good thing that I don't. I contacted the dealer and they indicated that my truck is not on the list of vehicles that are included in the repair.
A D V E R T I S E M E N T S
- Roanoke Rapids, NC, USA