CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
63,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. The contact stated that when refueling the vehicle, gasoline would spew back out from the filler tube and would occur frequently. The dealer advised that there were no related recalls on the vehicle. The vehicle was neither inspected nor repaired. The failure mileage was approximately 55,000 and the current mileage was approximately 65,000.
Overflowing gas at the end of fillup. The pump shuts off as it should, but then gas overflows out. We are not topping off - this happens with the first shutoff of the gas pump.
The contact owns a 2005 Dodge Durango. The contact was refueling the vehicle as fuel began spewing from the filler tube. The vehicle was not diagnosed or repaired. There were no prior warnings of the failure. The failure mileage was 36,000 and the current mileage was 60,000.
I have a 2005 Dodge Durango limited. I have a safety issue on the vehicle when I'm fueling the vehicle up and the gas pump safety switch clicks and shuts off the pump when the tank is full, fuel spews back out of the tank. This fuel spray can fly 2 to 3 feet in any direction depending on the fuel nozzle used. I called about this safety issue to a local Dodge dealership and they told me my Durango is not included in the recall even though there is a recall for that exact problem and I would have to pay for a new fuel tank to get it fixed.
2005 Dodge Durango (80,000) miles. Gas over flows from gas tank take when filling. Has happened numerous times. A real fire hazard ! 2005 Dodge Durango (34,000) miles. Gas over flows from gas tank take when filling. Has happened numerous times. A real fire hazard !
- Marietta, GA, USA
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Upon filling the gas tank, the shut off valve does not close when tank is full thus spilling fuel down the side of vehicle onto the ground. Checked recall database and there is a recall (NHTSA action # RQ08005) so I contacted the manufacture and was told that my vehicle was not built in the plants in question with the recall so they told me that they were not replacing my gas tank or filler neck, but once a week when I fuel the vehicle gasoline spills down the side onto the ground and I'm concerned that it will ignite.
Fuel sometimes sprays out from the neck of tank (where pump goes into car) when fueling is complete if tank is pumped until full. I bought the vehicle used from a dealership in September 2009 and have had the problem about 6-12 times in the past year (I have added about 8,000 miles to the car over this time). I contacted the dealer as well was Chrysler, who both stated that the vehicle is not covered under the existing recall.
I am sending this in due to the fact that Chrysler hasn't tried to make things right with me. We tried to talk to them last April about a issue with my gas tank and it not closing like it should and that it was on a recall and when this was presented to them they pretty much wanted to make us help pay for it which upset me when we have the clip from the paper about the recall. It is terrible when I go to the gas station and I have to watch my gas tank and am nervous about it spraying all over me which it has done to me. And I am sorry but that is not okay and how wasteful is that and that is dangerous for it to be on the ground like thatwhen I start my vehicle. And like my husband if there would ever be a spark or someone smoking that would not be good for my situation. I could use some help with this problem and I feel like this is not good customer at all on Chrysler part. I heard Chrysler has bad customer service but to me this is really bad. I know that alot of car factories are struggling but this is not how to do good business and I will not buy anymore vehicles from them if they treat there customers poorly and unfairly. This is a serious problem and I feel they do not care.
When I fill my 2005 Dodge Durango fuel tank, I get a splash back of fuel. This happens more than 90 percent of the time when I fill my tank. It does not occur when I refuel without filling the tank. I am aware of a recall(dated 2009-01-08) that covered this issue for 2005 Dodge Durango, but I was advised by my local dealer and by Chrysler customer service that my VIN was not included. I am told repair will cost me in excess of $800. My problem matches exactly that of the recall notice and feel I should not be required to pay for this extremely important repair.
The contact owns a 2005 Dodge Durango. The contact stated that when gasoline was added to the fuel tank it would spill onto the ground. The dealer was not notified of the failure. The Dodge manufacturer was contacted and they offered to file a claim since there was nothing else they could do to assist him. There were no related recalls or warranties. The failure and current mileages were 85,000.
2005 Dodge Durango: Starting at about 80,000 miles, or about 6 months ago, whenever we topped off the fuel tank, gasoline would spurt back up out of the filler tube at the end of the fill when the pump kicked off. This is still happening every time we fill up the tank. Filling up our other vehicle at the same pump does not reproduce the problem. Filling up our Durango at any pump reliably reproduces the problem.
Fuel filler neck on vehicle, sprays gasoline during fill up- about 1- 2 cups each time. Dodge dealer refuses to fix under the 2 recalls- Chrysler has basically said tough. This is a dangerous and recurring problem.
When completed pumping gas into the vehicle and removing the gas pump nozzle, the gas comes shooting back out of the tank. SUV was taken back to place of purchase and a new gas tank was installed in approx. Beginning of October 2009.. the problem is now occurring again in June each time gas is pumped into the vehicle.. looked up online recalls on vehicle. There is a recall on vehicle for this year make and model for fuel system, gasoline:storage:tank assembly:filler pipe: And cap.. when I called the dealer phone # I was told the recall was VIN # specific and my vehicle was not included in that recall.
I have a 2005 Dodge Durango which I bought new. About six months ago, it started spilling fuel out of the filler tube everytime I fill it. The gas pump shuts off but a great deal of fuel sprays out all over everything. I took it to the dealer and the service advisor said although some 2005 Durangos were covered under recall for this problem, mine wasn't. he suggested I fill the tank slower. Now I know why this dealer isn't a 5-star dealer. The dealer I purchased the Durango was eliminated when Dodge downsized.
Any time I fill my gas tank up on my 2005 Dodge Durango when the tank gets close to full the fuel doesn't stop and it spills all over the side of the truck ground and myself. I T has happened at multiple gas stations so I have eliminated the possibility that it is the pump. Gas station attendants get upset whenever you spill gasoline because of the cleanup procedure and I am also upset as it's gas I have paid for but can't use. The dealer tells me my vehicle falls outside of the recall H-45 and the cost to replace the tank is in excess of $650.
My 2005 Dodge Durangos fuel tank spews fuel all over the place when I am finishing a fill up. This happens everytime that I fill my tank full. I see that a recall was issued for 2005 Dodge Durangos for this exact problem, but the recall doesn't include my VIN. If a recall was issued for this problem it should take care of every affected vehicle. It is not safe at all!
Each and everytime our vehicle is refueled gasoline sprays out of the filler neck..we have found recalls of 2005 Dodge Durangos such as ours but according to Dodge our SUV is not one of the ones covered for the recall. There answer to us is oh just take it to the dealer and pay for the repairs and send us the bills and maybe we will pay for it.. we feel that this vehicle should be included ion the recall as it does fall within the recalls of 2005 Durangos.
A D V E R T I S E M E N T S
- The Villages, FL, USA