CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
Fuel Spit-back Continues To Plague Chrysler Vehicles, Owners On The Hook - Fuel “spit-back†through the filler neck has been a longstanding problem in several Chrysler, Dodge and Jeep models, caused by the Inlet Check Valve (ICV) mounted in the fuel tank. Despite some limited recalls and at least one extended lifetime warranty, this defect, which first surfaced in 2001, continues to plague a number of models. Tens of thousands of vehicles are outside of any campaign, forcing owners to pay for a repair that requires replacement of the entire tank assembly.
I purchased this truck in August 2008 and had problems with fuel spewing out the fill neck when the tank was full. At first I thought it might have been the gas pump, but wherever I went the same thing occurred. I found on your web site that there was a problem with the 2005 Dodge Durango and that there was a recall in effect. I took my Durango to the dealership and they told me that my Vehicle identification number was not listed on the production list for the Durangos under the recall. They said that they could test it for $110.00 to show there was a problem. I guess my word wasn't good enough. They called me back and said they could fix it for $630.00 since my car wasn't on the recall list.
My next step was calling Chrysler to see what my options were to get this fixed. I already spent $110.00 for the test proving there was a problem on a car that they said has problems with fuel spilling out the fill neck. After being passed around, Chrysler decided that if I would fork out another $235.00 that they would pick up the rest of the costs.
Chrysler posted a recall on 2005 Durangos and when I take my 2005 Durango in, they wont repair my truck.
I originally purchased my Durango at Carmax and purchased the extended warranty through them so I have an appointment to see if they will fix it. The only problem is that this is another $50.00 out of my pocket for the deductible.
In February 2008, my gas tank started overflowing. At first I thought it was the pump and then quickly realized that it was the gas tank. The pump would not cut off when pumping either manually or automatically. I was always afraid that I was going to blow up at the gas station! I took it in for service and they replaced the gas tank...said it was defective. OK..so now the pump cuts off when I try to pump gas in the car! If I pump reaaaal slow then it won't cut off. It took 20 minutes to pump 16 gallons of gas the other day. It's going back in the shop for service!
After emailing Dodge Corp. about my gas overflow problem, they said it was not covered under a current recall. I then emailed NHST with my problem. A NHST rep called me requesting more info and what Dodge had told me. Well, within 10 days, a Dodge rep called me and apologized for the inconvenience and had me set an appointment with my local Dodge dealer for a FREE fix !!!! It does pay to complain! Now my problem is fixed and I'm one happy camper!
Every time I fill up at the gas station, when the tank gets full, the nozzle clicks and a rush of gas spills out. The Dodge dealer says it's not covered under a recall covering the same problem on other vehicles. I emailed dodge to see what they say.
- 1960vw,
Sacramento, CA, US
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I purchased this truck in August 2008 and had problems with fuel spewing out the fill neck when the tank was full. At first I thought it might have been the gas pump, but wherever I went the same thing occurred. I found on your web site that there was a problem with the 2005 Dodge Durango and that there was a recall in effect. I took my Durango to the dealership and they told me that my Vehicle identification number was not listed on the production list for the Durangos under the recall. They said that they could test it for $110.00 to show there was a problem. I guess my word wasn't good enough. They called me back and said they could fix it for $630.00 since my car wasn't on the recall list.
My next step was calling Chrysler to see what my options were to get this fixed. I already spent $110.00 for the test proving there was a problem on a car that they said has problems with fuel spilling out the fill neck. After being passed around, Chrysler decided that if I would fork out another $235.00 that they would pick up the rest of the costs.
Chrysler posted a recall on 2005 Durangos and when I take my 2005 Durango in, they wont repair my truck.
I originally purchased my Durango at Carmax and purchased the extended warranty through them so I have an appointment to see if they will fix it. The only problem is that this is another $50.00 out of my pocket for the deductible.
- Jeffrey B., Hebron, IN, US