CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
4.7
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,250 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The check engine light is on 24/7 the truck has been to the dealership, in the shop 15 times in the past year to try and fix the problem they have not been able fix it they tell me that it's an emission problem because they just can't meet the emission requirements on my truck and a lot of others. They sent me away and said the light being on will not stop the truck from running, and that when they figure out how to fix the problem they will call me so am I just supposed to drive the truck until the light burns out " and what if there is another problem how would I know " because the light is always on.
- Tucson, AZ, USA
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- Tucson, AZ, USA