CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
3.6
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,744 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. After the vehicle was serviced for routine maintenance, the cruise control switch failed. The contact stated the cruise control speed was set but would not maintain the set speed. The vehicle was taken to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000. The VIN was not available.
I was on the interstate and I had the cruise control on. I hit the brakes to slow down and cruise control deactivated. I stopped at the stop sign. I proceeded through the stop sign and was making a left hand turn on to the overpass over the interstate. I was doing about 25 mph when I felt the throttle come out from under my foot. I hit the button on the steering wheel but it keep accelerating. I hit it multiple times and it finely went off after a few times. The vehicle had accelerated to almost 35 mph. When it went off the motor started making this horrible noise. It sounds like a broken connecting rod or it dropped a valve. The vehicle is out of warranty and it happened on the Friday Dec. 28th. This is Sunday the 30th. Havent had a chance to let anyone look at it. I will probably have to do the work myself.
2005 Dodge Durango. The dealership case number is: 4607005. When the consumer set the cruise control and was going down a hill, the vehicle will gain about 15 mph and the consumer would have to step on the brake to slow the vehicle down. The consumer took the vehicle to the dealer and they sent the information to the manufacturer, the dealer took the vehicle for a test drive and the manufacturer said that it was designed that way. So they said apply the brakes when necessary. The local dealer/chief mechanic said that this should not be like this.
- Spring Creek , NV, USA
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- Crawford, GA, USA