CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
2.1
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,850 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. The contact stated that while accelerating from a stop light, the service four wheel drive warning light illuminated as the vehicle independently shifted into four wheel drive. In addition, the accelerator pedal was depressed but the vehicle failed to move forward. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,000.
The contact owns a 2005 Dodge Durango. While driving 35 mph, the accelerator pedal came apart and is currently very loose. The cause of the failure has not yet been determined. The current mileage was 56,000 and failure mileage was 55,500. Updated 07/09/08 a pin popped out of the gas pedal. Updated
Purchased vehicle in March 2005, and within the first two days vehicle engine stalling at highway speeds while on the freeway. Took vehicle to dealer, initially advised test drove and unable to duplicate. Took vehicle to dealer again at a later date, reset memory. Problem still recurred, back to dealer and dealer reflashed PCM. Additionally, took to dealer accelerator assembly loose and bolt fell out while driving. Accelerator very loose, part not available for 3 days, concerned that may be an ongoing safety issue with these vehicles.
- Chino, CA, USA
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- Herndon, VA, USA