CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
1.4
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
123,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. While driving approximately 45 mph, the vehicle switched independently to drive and immediately decelerated in the middle of the road. The contact pulled over and restarted the vehicle. There were no warning indicators illuminated. The failure recurred and the vehicle was taken to a local dealer where it was diagnosed that the transfer case motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,000. The VIN was not provided.
The contact owns a 2005 Dodge Durango. The contact stated that while driving at approximately 65 mph, the four wheel drive activated independently and the vehicle independently shifted between gears. The failure occurred on numerous occasions. The contact also stated that the vehicle stalled without warning. The vehicle was able to restart. In addition, the A/C independently operated, the headlights and the instrument panel lights failed intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
- Muncie, IN, USA
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- Whiteland, IN, USA