CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
Problem is not only annoying but dangerous. Durango no longer has 4wd, which was a major reason I bought it. According to my mechanic there is not a recall, even though there are many owner complaints, even serious accidents. Dodge has not come up with a solution for repair. I really like my Durango, but would like this issue resolved and repaired.
A D V E R T I S E M E N T S
Problem is not only annoying but dangerous. Durango no longer has 4wd, which was a major reason I bought it. According to my mechanic there is not a recall, even though there are many owner complaints, even serious accidents. Dodge has not come up with a solution for repair. I really like my Durango, but would like this issue resolved and repaired.
- Janeen C., Moab, US