CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Typical Repair Cost:
No data
Average Mileage:
91,700 miles
Total Complaints:
2 complaints
Most Common Solutions:
replace heads (1 reports)
replace water pump, thermostat, rad.cap, fan (1 reports)
Only had this vehice 2 years and I am still making payments and I can't drive it! From the time I bought the vehicle it started acting up. Check Engine light came on, had it serviced due to sputtering they replaced sensor, about 6 months later started acting up again same problem sputtering went paid another $100 diagnostic fee to be told it was egr and camshaft sensor but would cost me $800, then it started overheating, back to dodge dealer they said need to replace radiator $1200 and about 8 months later overheating again now being told the aluminum heads are warped and possibly have to replace the heads? Quote $4000 and I still owe over $6000 on it and now its not driveable and I can't afford another car when I am paying for one I can drive!
i have check the internet for this problem. many dodge durango have the problem. i feel that dodge need to fix this problem i will never buy another dodge will tell everyone i know
- jpenister,
Houston, TX, US
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Only had this vehice 2 years and I am still making payments and I can't drive it! From the time I bought the vehicle it started acting up. Check Engine light came on, had it serviced due to sputtering they replaced sensor, about 6 months later started acting up again same problem sputtering went paid another $100 diagnostic fee to be told it was egr and camshaft sensor but would cost me $800, then it started overheating, back to dodge dealer they said need to replace radiator $1200 and about 8 months later overheating again now being told the aluminum heads are warped and possibly have to replace the heads? Quote $4000 and I still owe over $6000 on it and now its not driveable and I can't afford another car when I am paying for one I can drive!
- Tina B., Salem, VA, US