CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
4.1
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,565 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving the vehicle at 40 mph the vehicle lost brake power. No warning lights that illuminated. The vehicle was unable to gain momentum, it was going up a hill and the roads were wet. The brakes did not work for approximately 20 minutes. Turning the vehicle on and off did not affect the brakes. The brakes came back by themselves. The second time this occurred the vehicle was going 20 mph, and the contact pressed the accelerator pedal multiple times, nothing happened when the pedal was depressed. The tires began to spin suddenly, and the speedometer read 60 mph, although the vehicle was not moving. The dealership was unable to duplicate the problem, and the computer did not display any codes.
- Marysville, WA, USA
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- Marysville, WA, USA