CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
2.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,716 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving this vehicle when I heard a clunk noise, this has been preceded by 2-3 months of a high pitched squeaking noise that the mechanics could find no cause for. After the clunk the vehicle made a whomping rhythmic noise while I drove home. The next morning when I started it to drive to the repair shop it shifted in gear but would go nowhere. It appeared the rear brakes were locked. It wa stowed to the repair shop and the mechanics report that the parking brake on the left side has broken and resulted in jamming and breaking other components. Mechanic also reports the right side appears to be broken as well but has not done the same amt of damage.
The contact owns a 2005 Dodge Durango. While attempting to exit a parking space, the vehicle would not shift out of the park gear. The contact exited the vehicle and noticed that the brake cable failed. The contact took the vehicle to the mechanic and they stated that the transmission valve failed. The VIN and number of cylinders were unknown. The current and failure mileages were 68,433.
- Hotsprings, AR, USA
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- Bartlesville, OK, USA