CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. While driving, the contact activated the front driver's side seat warmer and noticed that the seat was hotter than normal. There were no warning indicators illuminated. The vehicle was not taken to a dealer for diagnostic testing. The independent mechanic stated that the seat was reupholstered, but the failure was not repaired. The manufacturer was notified of the failure and stated that the dealer would inspect the vehicle. The failure mileage was unavailable.
- Redmond, OR, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Redmond, OR, USA