CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
The A/C was fine for about 2 hours and then the blower wasn't blowing as hard. We stopped and replaced the blower motor and that seemed to work. However I think the fact that we were stopped for 2 hours is why it started working again. Now on the road again about 2 hours and it's not blowing again!
Blower, resistor and harness has been replaced 3 times already all under warranty,and now the forth time out of warranty dodge wont fix an ongoing problem that has never been fixed, everyone you talk to at dodge over the phone are jerks and the cost for repairs at the dealer is over 900.00 are you kidding me?
my husband first had a problem about 2 yrs ago in az. it has been "fixed" was told it was the knob. repaired 4x, repaired again was told that it was a motor issue, it was repaired. i live in colorado and i need to have the defroster working. this can hinder your work. we have these mechanics with all this experience with no real answer. what the hell. somebody has got to have the brains to permanently fix this.
The blower connected to the AC system quit working - AGAIN! We had this same problem two years ago and feel we should not have to pay to have it repaired again. I am sick to death of the lack of pride in workmanship or standing by your work via fixing the problem without charging us again. Now that it is in the dealer's repair shop, suddenly we have a leak in the rear of the vehicle. This is just wrong on every level.
- William S.,
Starke, FL, US
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The A/C was fine for about 2 hours and then the blower wasn't blowing as hard. We stopped and replaced the blower motor and that seemed to work. However I think the fact that we were stopped for 2 hours is why it started working again. Now on the road again about 2 hours and it's not blowing again!
- olsonar, Bella Vista, AR, US