CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Durango equipped with Goodyear Wrangler tires, size 245/70/R17. The contact stated that while driving 65 mph, the tires vibrated. The vehicle was taken to a repair shop, where the tires were balanced, an alignment was performed, and the tie rods were inspected. The repair shop found no failure that would cause vibration of the vehicle. The failure mileage of tires was 1,000 and the current mileage of tires was 8,000. The current mileage of the vehicle was 125,000. The VIN was unavailable.
The contact owns a 2004 Dodge Durango with hankook dynapro tires, line size: 265/65/R17 110S, dot number: T75X jan4607. The contact stated that all four tires were exhibiting bubbles on the side walls. The contact stated that the vehicle was dangerous to drive with the tires in such condition. The manufacturer was contacted but offered no assistance. The failure mileage was 89,000 and the current mileage was 90,000. Kmj
During a road trip with my 2004 Dodge Durango the speedometer constantly read 3 - 4 mph faster than gps and the odometer/tripometer read 516.5 miles when proven to be only 500 miles with gps. Gps was linked to 9 different satellites throughout the entire trip (extremely accurate). Contacted dealer and was told that everything that controls speedometer is within allowable limits and nothing can be done to fix. Tire size may fix the problem with odometer/tripometer but not covered under warranty.
- Pensacola, FL, USA
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2004 Dodge Durango approx 6300 miles traveling on interstate at 65 mph right rear tire (Goodyear sr/a P265/65R 17) exploded. Once stopped after approx 400' to 500' found tire tread completely separated from sidewall on one side of tire only. Completely inspected tire numerous times looking for cause of failure found no punctures cuts, etc. Brought tire to Goodyear tire store for replacement. Upon returning for tire, was informed they had found puncture hole in tire. That had caused the tire to run low and the rim had cut the sidewall. I have the tire, the tire shows minimal abrasion on the failed side only. Was informed by Goodyear they are not aware of any other sidewall failures with this tire. Investigated myself to find hundreds of the same complaints on the internet. Regardless of the cause of failure, ( if my tire did have a puncture at time of failure) it would seem inherently unsafe for a tire to have this kind of damage in such a short stopping distance. This tire was also inspected by two independent garages and they do not agree that the puncture caused the damage. Luckily, my wife was not injured during this incident.
The Goodyear Wrangler sr/a on my Dodge Durango (oem) are a horrible and dangerous SUV tire. These tires have no traction in wet or snow conditions, and even though the SUV is AWD, the tires hold the vehicle on the road. I checked various web site ratings on these tires to make sure I was not the only one who felt this way. As an example, tirerack.com, 1010tires.com all have numerous reviews that indicate these tires are awful and potentially dangerous due to their construction, tread design etc. I contacted Goodyear and Chrysler--neither are willing to do anything or accept any blame here. I now have to find a good set of tires in the odd size of 265/65/17 to put on my SUV before I slide out of control in snow/ice this winter. Its a disgrace.
On Sept of 2004 I was driving when the air on the tire was going down I pulled over right away and had to put the spare tire on I want to get the tire repaired and was told that the treads was showing and was not able to be repaired at that time we look at the other tire on the new 2004 Durango under 6000 mills, one of the other tire was peeling, we went to good year per there care dealer advise and was told there was nothing they can do for me, and was given a # to call good year, I did go on the web site to file a complaint and was given this information. From: Goodyear_cr@Goodyear.com on 10/11/2004 04:46 pm sent by: Goodyear tire & rubber company consumer relations 728 1144 East market street akron, oh 44316 voice #: 800.321.2136 fax #: 330.796.6829, maria, if you believe you have defective tires I would suggest going to the nearest goodyer dealer. A few in your area are. *
A D V E R T I S E M E N T S
- Gretna, LA, USA