CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
The original tires on these Durangos are poorly made and tend to last less than 30,000 miles. My current 2004 Durango has 25,000+ miles and the Goodyear Wrangler SR-A tires (265/65R17), supposedly with a 50,000 mile warranty (according to both the Dodge and Goodyear website) are in need of replacement.
I contacted the dealership and they say they do not cover tire warranties.
I contacted Goodyear corporate and they claim 1) All Goodyear tires come with a 6 year LIMITED warranty (which means expired now), but are only 100% covered within the first 12 months or 2/32" of tread wear; and 2) OEM tires that come with the vehicle do NOT come with any type of mileage warranty.
A D V E R T I S E M E N T S
The original tires on these Durangos are poorly made and tend to last less than 30,000 miles. My current 2004 Durango has 25,000+ miles and the Goodyear Wrangler SR-A tires (265/65R17), supposedly with a 50,000 mile warranty (according to both the Dodge and Goodyear website) are in need of replacement.
I contacted the dealership and they say they do not cover tire warranties.
I contacted Goodyear corporate and they claim 1) All Goodyear tires come with a 6 year LIMITED warranty (which means expired now), but are only 100% covered within the first 12 months or 2/32" of tread wear; and 2) OEM tires that come with the vehicle do NOT come with any type of mileage warranty.
- Mike K., Niceville, FL, US