CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
DRIVING DOWN THE ROAD AND ALL THE LIGHTS ON THE VEHICLE WENT OUT DURING NIGHT DRIVING. GOT STOPPED BY POLICE BECAUSE NOT HAVING ANY LIGHTS. HAD VEHILCE IN REPAIR SHOP FOR APPROXIMATELY 4 WEEKS AND THE PROBLEM STILL EXISTS. HAVE REPLACE THE FRONT CONTROL MODULE FOR $450.00 AND A NEW LIGHT SWITCH FOR APPROXIMATELY $60.00. DID NOT RESOLVE THE PROBELM. PUT IN A NEW FUSE BOX UNDER THE HOOD AND IT RESOLVED THE PROBLEM.
- Justin H.,
Escanaba, MI, US
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At night front lights will flash on and off. I have to turn car off to reset system.
- Fabian M., Chicago, IL, US