CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire. Read more »
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
I've read that other people are having the same issue with the 4.7 liter engine and they said it is a design problem, so I think Dodge should offer to repair it.
Why should I have to pay anywhere from 1200 to 2000 dollars to fix this. After all, I didn't do anything to make these bolts rust and snap off!
- rockingrampa,
Detroit Lakes, MN, US
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
The broken Manifold Bolt caused the vacuum to suck in air, causing the vehicle fuel trim to run lean.
- Darrell T., Farmington Hills, MI, US